No worries . … and Norbert is 100% correct, it was Steve Harris that sent me an email. Try Naim Support (that way your request should at least end up in some type of support queue to get assigned help) … alternatively try Steve details in post below.
Once again, good on Norbert for remembering that it was Steve Harris (I did this way back in 2019 and it solved my issue … then 2 months later I actually upgraded to Naim MuSo 2 … part of this was because of the great support Naim, especially Steve provided).
. … and Norbert is 100% correct, it was Steve Harris that sent me an email. Try Naim Support (that way your request should at least end up in some type of support queue to get assigned help) … alternatively try Steve details in post below.