When will the annual subscription go up, and what will it be?

[danny (Danny Dulai)]

That’s a smug response from a company that currently doesn’t have competition. I lived without Roon before.

My question is genuine. I may come off as smug, but it’s not my intention. See below for a list of “the competition” you claim we don’t have.

It could also be a genuine question from someone who wants to keep an eye on the competition, and is aware that he may have missed something.

Exactly. I made an attempt here:

Roon alternatives

Here are the common ones that are popular: Plex (as noted below by @Xekomi, it can be free) Audirvana JRiver MediaMonkey foobar2000 (free) Apple’s iTunes replacement: Music (free) Music Player Daemon (mpd) (free) LMS (free) There are also streaming services’ apps, but they won’t support your local files, and most won’t support your SM200. I’ve made note which are free as well. While there is a cost in time/effort to try them out, it costs you no $$$ to give it a shot. You could even use…

There are a ton of people who leave Roon every day. I’m very curious where they go and why. Why wouldn’t I be? @Geoff_Coupe has been around since the early days of Roon, when we were unknown – I’ve been asking these types of questions from the start.

Responses come off as smug to me: “That’s not what the last week of sales have told us. They tell us we should have raised it to $999.” I’m the customer and that’s my impression.

I just have access to knowledge you don’t. I am not challenging that people feel wronged or cheated, only that “no one will pay such money”. Given the information and our goals (to REDUCE lifetime subscriptions), my comment directly addresses the fact that our goal would be better served by raising the price more, counter to the idea that “no one will pay such money ($699)”.

I’m the customer and that’s my impression.

I’m actively trying to fix that impression by engaging you – smugness doesn’t help me at all. Any and all points of view help me. Most feedback gets bucketed into obvious things I already could have guessed or already know, but once in a while, I learn something new. That’s what I’m looking for.