FWIW, Best Buy currently has Tidal 3 month subscriptions for only $1.00. You just have to unsubscribe via the Best Buy website prior to then to have it not auto-renew: https://bit.ly/411eVxf
I may have to go this route just to get this new Metallica album today
@AMT - Your #1 should probably be something like “Any issue that results in someone asking for help on the Roon Labs Community Forum.” As it stands, your list reads to me as ridiculing a user about an issue that is as legitimate as any other issue someone might raise here.
There’s sure a lot of roonsplaining that happens around this particular issue.
Supporting new releases on release day seems fundamental to me. The Principle of least astonishment certainly applies here. I assert that everyone would agree that it applies for non-recent releases. If you launched Roon to play “Kind of Blue” and it wasn’t there, you’d be surprised. If you came to this forum and said “I can’t find or play ‘Kind of Blue’” and people said “Sometimes things are gone for a few days. Just do something else. You’re having a first world problem,” you’d think that’s nuts. But for some reason, it’s a “first world problem” when it’s a new release?
Some of the same people that speak decisively about confirmation bias in the context of sound quality are demonstrating a very similar form of bias when explaining that this Roon behavior is OK. It’s just product bias, not psychoacoustic bias. The roonsplaining behavior, which borders on bullying because it takes the shape of a group of people essentially piling on and ridiculing others, just makes it worse. Just because the crowd is behind you laughing, giving hearts, etc. doesn’t make the interpersonal behavior ok nor does it make the underlying Roon behavior righteous or defensible.
Is it the worst thing in the world that Roon has this problem? Of course not. Is it legitimate for people to raise it as an issue? Of course it is.
I’m itching to have a broader conversation about this topic (forum norms, not recent releases). I like your suggestion, though, so I’ll do that.
The one point I will make here is that I do not believe your post should have been actioned by a moderator. It was well within the bounds of acceptable forum behavior.
I didn’t miss it, @Geoff_Coupe. I appreciate that he did that. The point I wanted to make was that I, personally, did not find the content of his post to be actionable. I wanted that to be clear to anyone reading this thread. @AMT wisely offered to offline this discussion and I’ll take him up on that rather than saying more here.
It is still not available with Qobuz on Roon, so I bought the 24 bit download just to still the desire to listen to some quality metal! The first album I bought in years though, bad or not - I don’t care.
It is sort of weird that it’s still not in Roon Qobuz. Seems like some sort of db or metadata issue because other new released albums from the exact same release date are there. @danny
I don’t think that anybody disagrees with this. The problem is that we have the same discussion every week about one or another album. If there was a simple fix then I’m sure that the Roon would have implemented it. We all know that certain albums get missed off. I don’t like this, particularly if it’s an album that I want to listen to. But not liking it, or even complaining about it every Friday, doesn’t appear to have changed anything. If the problem lies with Qobuz data supply, perhaps we’re complaining to the wrong people!
The alternative to having the conversation every week is probably to educate people who are unaware of the issue and then give them space to say whatever they want about it.
I understand that there are numerous people who spend hours every day in this forum and consider it home. That’s a fantastic aspect of this community. But the side effect is that there can be reactions like “not this again!” when someone shows up to say “I can’t find an album that I think should be here”.
Thank you for acknowledging this.
This is just the second time I’ve been on a thread about this topic. I don’t think the original poster knew about the issue. I don’t think this is a case of the same people popping on weekly and raising a stink. Even if it were, though, I don’t see why anyone should care. Just ignore the thread.
I don’t know how hard it is or isn’t to address this. That’s not because I don’t understand distributed systems, sync/sync protocols, the complexities of rationalizing replicas, the fact that this data set is a complex graph [and not just simple tabularized data] and probably requires substantial processing on Roon’s end before it’s pushed to product. It is probably a legitimately hard, but very solvable if all parties are invested in solving it. Of course it is completely unsolvable if Qobuz and/or Tidal are uninterested in solving it (and Roon certainly isn’t going to publicly throw them under the bus if that’s the case, so we may never know).
But what’s the harm in letting people complain about it every week? Frankly, that’s probably the best way for Roon to get a sense of its customer impact since there is no other consistently used “User Voice” type system for users to vote on what does/doesn’t matter.
As a side note, it might be interesting to start a thread on exactly that…what does matter to people? Maybe this stack ranks so low that it really is just noise. Maybe we should start that thread
I simply want to listen to the music. I pay to listen to the music. Have been paying for 7 years. It frustrates me greatly when I sit down to listen to the music and the music is not there. I should not have to jump through hoops to get it, it should be just there.
I am certainly not a noob to Roon forums, and have helped multiple people in the past with their issues. I was/am frustrated. I did not rage in my post, I simply stated a fact - that this album, which was released yesterday, is not available. And I’d like to know why.