Why are you hiding Nucleus? Its not anymore

My Nucleus+ is the best core server I have ever had. I had a wonderfull audio-2018 without any issues or technical problems.
It is almost common kowledge that Roon is the best music player, but when you try to find Nucleus on roonlabs.com you will fail. The products tag shows the software and the partners tag shows almost 100 brands of roon-ready players, tested DACs and Roon core servers, which are competitors to Nucleus, but nothing about Roon‘s own great hardware product.
I‘m not a marketing guy, but don’t you think you could sell more by showing up a little bit?


Do you use it connected directly to the DAC or with a bridge between and only as Core/server?

Its probably a bit of a balancing act with their industry partners.

working on it… we suck at marketing :-/


Just as a core. Connected via ethernet to the router and via WiFi to a pair KEF LS50 wireless in the living room and to Sonos players + a Bluesound Node2 in other rooms of my house. Wireless coverage in my 2 story house is no problem thanks to a TP-Link Deco mesh-WiFi.
Music comes from TIDAL and a SSD inside the nucleus.

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I had the same concern and thought it had been silently ‘retired’ - not so? I ask because I am considering that as my next music server.

It has not been retired. It has a long future.

Two out of two local dealers don’t showcase their Nucleus. Neither have endpoints, neither have plans to carry devices that are strictly endpoints. They do carry Sonos, but, they are nearly as capable as Sonore or SoTM. Interestingly neither have any in store Roon advertising.

From what I understand they don’t want to be IT support for their customers. Most audio gear is an appliance not a computer. The switch to a compute platform is a huge stress. Add in the complications of home networking and lack of bandwidth and you can readily understand a dealers reluctantance.

Certainly the forums here and on Computer Audiophile are full of people who are willing to tinker. But, we are in the minority.

One thing desperately needed are decent, sub $400 w/power supply, plug’n play endpoints. I don’t see how Nucleus or Roon for that matter can survive without them. The Allo products aren’t the answer, they are hardly plug’n play. The Sonore rendu products are close.


I can understand the mindset of these dealers.
We are going to miss them.

Please don’t tell me that you think that physical books are dead too… :wink:

Oh, no.
I have a library in my home.
It’s where I keep books from the era between Gutenberg and Kindle.


Nice reply. Very witty. I do miss witty on the forums.

Thanks for the laugh.

Perhaps a page or two on the Roon website to promote Nucleus, and with a “buy” button too!

well first… say where to buy it

Valid points, but then the same dealers will happily sell Sonos gear, which is also a compute and networking platform. Sonos has managed to sell their kit as appliances, what is it about the Nucleus that is falling short? Good point also about the lack of a reasonably priced network RAAT endpoint appliance.

There are two dealers within an hour’s drive of me selling the Nucleus. One specialises in networked audio, so I would be pretty confident that he and his team would help a Roon novice. The other is a traditional Hi-Fi dealer, so I don’t know what their support would be like. Both also sell kit via webshops, and the implicit assumption is that the buyer knows what he/she is doing. Alas, this seems often not to be the case.

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Lately, I’ve noticed a trend on this forum where people are buying Nucleus from hifI shops and then being totally at sea as to what to do next.

Case in point -

Either the dealers are truly ignorant about how to use Nucleus or they are unscrupulous in their sales.

I already had a couple of things that I could use as an endpoint with my Nucleus+ but would it hurt to bundle it with a pi-based endpoint in a roon branded case?

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I think home automation dealers will be most at home with nucleus as they spend their time plumbing in stuff already and there is a Crestron install link for example.
My hifi dealer went high end AV and home install decades ago.
There are obviously dealers selling via the web and banking the built in support markup.

Well, is Roon software, hardware, or both? I’d argue the former.