Windows Error message 'This device is not compatible with Roon 2.0' after updating to version 2.0.16 [Fix: Turn off Windows Compatibility mode for Roon.exe]

[Martin_van_den_Nouwe (Martin van den Nouweland)]

The compatibility mode was set to “Windows 8”, I unchecked it and now it’s working again.

Thank you for your support.

[Suedkiez (Just a fellow user like you)]

I’m wondering how these compatibility modes ever got enabled in the first place.

[Jim_F]

A few months ago, someone here posted that setting to compatibility mode would solve the Windows Roon crashes. It didn’t.

[Suedkiez (Just a fellow user like you)]

Thank you.

[Stuart_Matheson]

Thanks all for your help. I’ve unticked the box but still won’t open. What could I be doing wrong?

[Geoff_Coupe]

Did you then click the Apply button followed by the OK button?

[Stuart_Matheson]

The Apply button is greyed out!?

Thanks

[ged_hickman1]

So press ok

[Jaewoo_Suh]

thank you for your kind answer.