Won't play to apple tv anymore [Resolved: Enable Airplay Password]

Roon is seeing apple tv, but when you click play it just goes straight to not playing, the pause icon briefly appears and then changes back to the play icon with no actual playing. all the other features of the apple tv still work. i’m running a mac mini, apple tv 4. i can play to my non airplay zone. i’ve rebooted my entire network and restarted the apple tv.

the apple tv did a weird self-restart yesterday

Hello @david_burnside,

Check your AirPlay settings on your AppleTV and try toggling Airplay password. Apple changed the defaults in a recent TVos update that may be causing this behavior on your end.

-John

John,

Having same problem. AppleTV, iPhone, OS X on laptop and Mini all updated in the last 24 hours.

Apple TV is set with airplay on, anyone on same network, and no PW required.

Roon sees Apple Tv. Play mode is instantly stopped by Apple Tv.

Tried to setup Airplay 2 via Apple Tv and iPhone 7. RX message “airplay 2 setup failed -71163”. Obviously taking Roon out of the loop on this.

Roon Server log file for the time of the play attempt is as follows.

06/01 20:42:54 Info: [Apple TV 4] [zoneplayer] Queueing: http://ab-pr-cf.audio.tidal.com/56551753/20140929153436_26.flac
06/01 20:42:54 Info: [Apple TV 4] [zoneplayer] Open result (Queueing): Result[Status=Success]
06/01 20:42:55 Trace: [prebuffer] ready 149940/441000 (34%) @ 0/140 sec
06/01 20:42:55 Info: [Apple TV 4] [zoneplayer]     Open Result (Playing):Result[Status=Success]
06/01 20:42:55 Info: [Apple TV 4] [zoneplayer] Starting playback
06/01 20:42:55 Trace: [airplay/client] Connecting to airplay server
06/01 20:42:55 Info: [zone Apple TV 4] OnPlayFeedback Playing
06/01 20:42:55 Trace: [Apple TV 4] [HighQuality, 16/44 TIDAL FLAC => 16/44] [PLAYING @ 0:00] The Red Blouse - Claus Ogerman / Antônio Carlos Jobim
06/01 20:42:55 Trace: [airplay/client] Requesting OPTIONS
06/01 20:42:55 Info: [airplay/client] REQUESTING OPTIONS *
06/01 20:42:55 Warn: [airplay/client] Failed to get OPTIONS: Result[Status=InvalidRemoteData]
06/01 20:42:55 Info: [airplay] AirPlay device connection failed to: AirPlayDevice[DeviceId=40CBC0E1DFDA@Living Room._raop._tcp.local, Name=Living-Room.local, Model=AppleTV6,2, IPEndPoint=10.0.1.3:7000]
06/01 20:42:55 Trace: [airplay] disconnected
06/01 20:42:55 Trace: [zone] Apple TV 4 received transport control from endpoint integration: suspend
06/01 20:42:55 Trace: [zone Apple TV 4] Apple TV 4 received transport control from Living Room: suspend
06/01 20:42:55 Trace: [zone Apple TV 4] Suspend
06/01 20:42:55 Info: [zone Apple TV 4] OnPlayFeedback Stopped
06/01 20:42:55 Trace: [Apple TV 4] [HighQuality, 16/44 TIDAL FLAC => 16/44] [STOPPED @ 0:00] The Red Blouse - Claus Ogerman / Antônio Carlos Jobim
06/01 20:42:55 Info: [audio/env] [zoneplayer -> stream] All streams were disposed
06/01 20:42:55 Info: [audio/env] [zoneplayer] All streams were disposed
06/01 20:42:55 Info: 
--[ SignalPath ]---------------------------------------------
SignalPath Quality = HighQuality
Elements:
    Source Format=Flac 44100/16/2  Quality=Lossless
    Output OutputType=AirPlay Quality=HighQuality SubType= Model=AppleTV6,2
-----------------------------------------------

Same issue here. Very new to Roon (like less than 48 hours) so I’m counting on you guys! haha I’ll be watching the thread. Hope someone finds something.

Hello,

We are seeing issues regarding Roon playback with new tvOS update (11.4). If you have not updated already, I would recommend holding off and disabling the “Automatically Update” feature as well. I will be sure to update this thread when we have some more information.

-John

Hello @david_burnside, @Gary_Sabath, and @Jacob_Pennington,

In the Airplay settings on your AppleTV, can you try turning the “Requires Password” option to “On”? You will then have to re-enable the device in Roon in the Settings>Audio screen. Roon should prompt you for the password you have set on the AppleTV. Let me know if this fixes the issue for any of you!

-John

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John,

Set a PW for Apple tv and that did fix the problem.

Gary

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Worked for me too. Not ideal but will work for now!

This workaround does work but seems incompatible when you have both HomePods and AppleTV’s. When password is enabled, AppleTV will work when re-added, but HomePods complain that the password is incorrect. When the password is set in the Home app for the HomePod, I try to disable and reenable the device and it does not prompt for a password, it just says “Airplay device refused password”. Without the password it is fine even though it is running 11.4 as are the Apple TV’s.

Any news on timing for a proper fix?

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I received an update yesterday and the problem seems to have been fixed.

Thank you!

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