Hi @jwtrace,
I’ve started a new thread for your issue as the old one was found to be a specific issue arising from a country code error. Can you set out in more detail exactly what you are experiencing together with some system details ?
As a preliminary step, if you cannot locate playlists etc., check whether you are somehow logged in to a different Roon profile. This has happened to a number of users who weren’t aware that they even had an additional profile in Roon.