Due to the way Roon is architectured, downgrading is not supported.
Can you please let us know the exact model of the GPU? You should be able to find this information in your PC’s Device Manager (under Display Adapters). Have you updated these drivers as @john mentioned in the previous post?
Also, I would like to take a look at your Roon logs, can I please request that you manually send us a copy from the affected PC by using these instructions? The best way to get them over to us would be via a shared Dropbox / Google Drive link.
In device manger as before
Display adapters - HD Graphics Family
Driver version 18.104.22.1686
This device is working properly.
used the DSA tool it said to go to Samsung.
Samsung support no updated driver it current and working
Properly. I’ll have to work on log files yet.