1.8 Audio devices in Settings but not in Zone picker [Ticket In]

Paul_Greenacre · February 24, 2021, 6:38pm

Fantastic. All seems to be working as expected on my MacBook Pro in the office today. Enjoying sounds all day long! Great work. Thanks D. Paul.

Kevin_Gammon · February 24, 2021, 10:12pm

Working better… but now periodically I lose connection with the Core while playing. Audio will pause and I get the “no audio devices found”… then will come back after a few seconds.

Tim_Hayes · February 25, 2021, 3:38am

Seems to be fixed yay! I do get intermittent drop outs though but could be unrelated.

ironkurta · March 2, 2021, 7:19pm

Core Machine (Operating system/System info/Roon build number)

ROCK Version 1.0 (build 227) / Intel NUC7i5 / Roon 1.8 (build 764)

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

1GB LAN Ethernet

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Ethernet > Allo DigiOne Player Coax > Chord Hugo2

Description Of Issue

I’ve had this issue since 1.8 was released. Cannot select my allodigione as a zone, despite it being enabled in settings. I’ve updated to build 764, rebooted the core, and still no change.

TARAS_IVASHCHYSHYN · March 3, 2021, 12:48am

USB DAC connected to CORE still doesn’t work. It appears, but doesn’t play. After trying to open settings for the device, the whole zone disappears - no “connected to core” section at all… In addition, cannot select any other zone. This is still happening today. Need to restart core 2 or three times to get it working again. It doesn’t work, but annual subscription is ticking… Oh, this is ASIO device issue as far as I understand

ged_hickman1 · March 3, 2021, 5:34am

Start a new support thread and fill in your system details.