My complete account is gone. Well I can log on to my account but my library is gone! I’ve tried reaching out to customer support for almost two months in 5 separate mails.
No response whatsoever. Been unable to use the service for more than two months now.
This is the worst customer service I’ve ever experienced
Anyone with the same problem.
It’s hours upon hours spent collecting music sorting it in my library wasted!
UPDATE - THE PROBLEM HAS BEEN FIXED -SOLUTION: RESET PASSWORD IN ROON.
But after discussing the problem in another forum someone suggested a password reset of Roon. And that seemed to fix the problem.
So it is working again thank god🙏