Adding new files - Roon loses files and rescans [Resolved - Removing switch and link aggregation]

Hey @ronfint

Generally speaking, real-time watching over SMB is less reliable than with local drives. We’ve done a lot of work on this issue, but what we’ve seen over and over again is that most NAS devices don’t reliably report changes to Roon, which obviously would be a requirement for this work properly.

While we’re still largely at the mercy of how often the NAS reports changes back to us, we’ve made a lot of improvements here, and we are working on some short term and long term changes to make this consistently perform even better. Some of the underlying issues were discussed in greater detail here.

To be clear what you’re describing here sounds a lot worse than what we’ve heard since the recent changes. I suspect something about the way your network is configured is exacerbating this problem, but @Eric will work with you to make sure we figure out exactly what that is.

Thanks!

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