AirPlay devices and DAC disappeared from Audio Zone on Windows PC (ref#VVEPBB)

[Jeffrey_Hight]

What best describes your playback issue?

· My DAC, streamer, or speaker doesn't appear as a Zone in Roon

What type of Zone is affected by this problem?

· *All of my Zones* are affected.

Is your device connected directly to the Roon Server via cable or over the network, or is it chained through another device (such as a streamer, Roon Bridge, or Roon Remote)?

· Connected directly to my RoonServer machine

Does the device show up at all in Roon Settings -> Audio?

· No, it does not show up there

Does the device play audio from another source when using the same connection?

· The device has no problems with another audio source

Have you checked that Roon is whitelisted in any firewalls?

· I've checked the firewall and the issue remains

Since you are using a network connection to the device, please ensure that your RoonServer is on the same subnet as the device

· My devices are on a single subnet but is not visible to Roon

Do you have a complex network setup?

· I have a *mesh network* with devices connected to multiples points

Your local network might need some re-arranging to support Roon.

· None of the suggestions have helped me. I'd like to submit a support request.

Do you have an approximate timestamp of when the issue last occurred?

· I think about 7 to 10 days ago.

What are the make and model of the affected audio device(s) and the connection type?

· Asus Zen WiFi XT8 and XT4

Describe the issue

About a week or so ago, all AirPlay devices disappeared from the Audio Zone listing, as well as my directly connected DAC on a Windows PC Roon Client. (A Macintosh is acting as Roon Server.)

Describe your network setup

Asus ZenWiFi Mesh Network

[Robert_F (Rob)]

@Jeffrey_Hight what MacOS version are you using, Sequoia?

[Jeffrey_Hight]

Yes. Sequoia, version 15.2.

[Robert_F (Rob)]

There is a known issue with Apple’s updated security in Sequoia and Roon. Have you tried this workaround that usually resolves the issue (but is needed everytime the Mac is rebooted):

@Bryce_Hill

Yup - just happened to me too. Soon always feels like I have to have a PhD in code and engineering to figure anything out! Go into System Settings / Privacy & Security / Local Network / Roon - toggle it on and off - then restart your laptop to tell it who’s boss and you should be back up and good.

Typically you only need to toggle the setting from On to Off and then back On, I do not need to reboot my Mac Roon Remote after making this change to see Roon over my network (my Roon Server is a W11 PC).

[Jeffrey_Hight]

Oh, my. Yes, that worked. Thank you! Has Apple been made aware of this?

[benjamin]

Glad to hear that did the trick @Jeffrey_Hight! Thank you @Robert_F

Our team is still investigating this issue, no clear solutions have been found yet, unfortunately.

Let us know if you have any other questions in the meantime!