Album art keeps disappearing! If I restart the core server, restart the remote, perform a backup; all of my album art is gone. The only way I can get it to come back is to restore a backup; which is kind of a pain to have to do daily!
It appears to only be on the Roon Remote on my desktop. When I browse on my iPad or iPhone, all the album art appears!
In this instance, yes the remote that is losing album art is in fact installed on the same machine as the core server. More specifically, it is two separate installations. The Core Server runs as a service and was installed first; then the remote installed which accesses the core on the same machine.
Core Machine is my primary desktop. i9-9900k, m2 nvme drives, rtx 2080Ti graphics card, networking is LAN to my router/switch; no wireless.
You mentioned that this behavior only occurs for the Roon Remote running on the same Core. Is the behavior the same if you try to disconnect the remote and reconnect it via Roon Settings -> General? Have you tried reinstalling the Roon Remote app yet? I would also give this a try (after making sure that you have a Backup of your current database).
Thanks for confirming that disconnecting and re-connecting did not resolve the issue and for trying a regular install. Next, I wonder if setting your old Roon Remote installation aside will help with the issue. To do so you can try the following instructions: