@Mark_Johnston, welcome to community. A fellow user here, but so Roon staff and the community can better support you, can you please complete all of the informaiton in the requested topics above? This will help us diagnose and hopefully resolve your artwork issues.
Streaming from a cocktail audio X45 connected to internet via ethernet. Roon set up on main pc and using Roon remote to access Tidal. Only using Tidal at the moment haven’t imported any other music into Library. All album artwork is showing on my X45 but doesn’t match what is actually playing at the time. Correct artwork is showing on my TV which I’m using as a display
Mark, is your Roon Remote on the PC also displaying the correct or incorrect artwork? Also, is the incorrect artwork an issue of sequencing (e.g., the X45 is showing what was last played or what is about to be played, compared to your TV or PC) or is it an issue of accuracy (either incorrect artist, incorrect album, alternative album artwork)?
Further testing this morning has led to the following observation. The X45 album artwork works perfectly when I have the TV display set to off. When I turn TV display back on the X45 either doesn’t display artwork or runs one album title behind!
Then my assumption, and it’s only an assumption, is that somehow the X45’s implementation of its Chromecast display has a potential synchronization issue. Does your TV have a browser built-in or via an app that you could test against vs. using Chromecast?
Yes I can access Chrome via TV but when I typed in the URL I couldn’t get it to connect? It just kept going a Google search and couldn’t connect to the URL. Probably something stupid I was doing wrong!
It’s a weird issue isn’t it. I’ve had it happen before on Spotify, as had someone who commented on that Reddit post. Hopefully, assuming it is in fact a Tidal issue, they’ll get something sorted sooner rather than later.