· None of the above quite fits
· None of these quite match
· Albums Added By Date Now Completely Scrambled
· WiFi Charter/Spectrum Router
Until a few days ago, all my Albums by date added (my default screen) were fine and normal. Now, they are completely scrambled. There is no discernible rhyme or reason to the ordering now. But one thing is certain: They sure as Hell aren’t ordered by date added anymore, and I can’t fix it. 
And you have tried rebooting the Roon Server and then trying a different sort order before going back to date added again?
Being a relatively non-technical idiot, I do not know the difference between “rebooting the Roon Server” and closing the Roon app on my desktop and rebooting it, assuming there is one, but yes, I have tried the latter and then switched re-sorting methods. Neither helps.
Is your Roon Server located on the laptop you mention or another PC?
If on the laptop then yes restarting the laptop will reboot the Roon Server.
Thanks for the clarification. I re-started the desktop, toggled the sorting methods, and the problem remains.
Ok well that eliminates that.
Are these local albums or from a streaming service like Tidal or Qobuz?
They are all local albums. I don’t have any streaming services tied to Roon at present.
I wonder whether this has something to do with Roon’s switching recently to a new library or search service? I don’t remember the details, so I should probably take another look at that. But I would imagine that I would not be the only one affected, if that were the case, and I haven’t seen anybody else here yet mentioning this problem.
Hi @Kevin_Shelton,
Thank you for your post.
Can you please share a screenshot of the Settings → Storage page within Roon? Diagnostic logging shows that Roon’s pathway to the /Music location hosting your files has changed. It doesn’t see new files, but it sees the existing files (your music library) in what it considers to be a new location.
This can occur if you have two overlapping Watched Folders that are both pointing to the same /Music location on your MacOS computer. It can also occur if you’ve recently updated MacOS, restored a Time Machine backup, or taken other OS-level steps that might change the pathway or permissions to your standard Apple Music folder.
As a side note, we see Roon churning through thousands of samples from a DAW (LogicPro). Are the albums you’re attempting to import identified tracks, or are they samples from a music production library? We ask because the difference might have significance for import date and identification, as well as performance within Roon moving forward.
We’ll watch for your response. Thank you!
Thank you. Here is the screenshot that you requested. That’s actually interesting, both the data and what you are saying about the folders. I had not looked at this recently. And yes, Roon should definitely not be going through and adding my files for my personal music projects in Logic. That is peculiar.
I have not made any conscious or deliberate changes to folder path pointers, nor have there been recent OS updates of which I am aware. Likewise, no recent restored Time Machine backups.
Anyway, I hope that this helps to resolve the problem. The sudden change definitely has me puzzled.
One clarification: Roon doesn’t add anything to your files, it can only reflect what’s already sitting in a watched folder. So if it’s pulling in your Logic Pro samples, that means one of your watched folders now includes that directory somehow, which lines up with what Connor mentioned about overlapping folders or a changed path to your Music library.
While we sort out the folder path question, could you please check Settings → Backups and see if there’s an automatic backup from before this started? If there is one, restoring from it should get your library, and the added-date ordering, back to how it was. Please let us know which backup dates are available before restoring anything, so we can confirm which one predates the issue.
We went through the Roon Server logs for your system and found what actually happened. On July 4, something inside Roon Server briefly lost track of exactly where your music folder was, and while it was sorting that out, it picked up and imported around 3,300 files from Logic Pro’s own sample library, which lives in a folder next to your actual music folder rather than inside it. That kind of reimport is what resets a track’s Date Added even when the track was already in your library, and the timing lines up exactly with when things started looking scrambled to you.
We can’t tell from here what caused Roon Server to lose track of the folder in the first place. Our logs only show how Roon reacted, not what happened underneath at the macOS level, so we can’t point to a specific cause like an update or a setting change. To be clear, this isn’t something you did.
We’re reporting this to our engineering team as a confirmed issue with the specifics we found, and we’ll follow up in this thread once we hear back.
We also want to be upfront now rather than let it be a surprise later: since you don’t have a backup from before July 4, we won’t be able to restore your original Date Added values, even once a fix is in place. A fix would stop this from happening again, but it can’t undo what’s already been reset.
We know that’s not what you wanted to hear. Please let us know if anything here doesn’t make sense while we wait on engineering.
Hey @Kevin_Shelton,
Thanks for your patience so far! Our development team was able to take a closer look into your issue, and discovered a potential root cause: we believe the default music folder is likely watching the same underlying folder you’ve manually added.
As a simple test, if you temporarily disable the default ‘Music Folder’ via Roon Settings > Storage, does this fix your issue?
We’ll be monitoring for your reply, thank you!
Thank you. It makes sense, overall, although I suppose we still don’t know why this happened in the first place. I will be interested to hear both when the fix is in place and what caused the problem.
In the meantime, since I did not realize that I had no back-up set, I will just suck it up and deal. I can likely delete a lot of those Logic sample library files, because I don’t use or need them. That might clean up things a little.
Hello.
No, disabling the default music folder unfortunately does not resolve the problem. Deleting the Logic Pro folder, which I don’t need, helped to clean up the clutter, but it did not restore the original “by date added” order.
