Albums not showing up or disappearing

Hi @Ben_Katz,

Thanks for the additional information! Based on your report above, I believe you may be experiencing a known issue tied to Various Artists and fluctuating album amounts, here’s the tracking thread:

With that, your extensive library of 780k tracks does put some extra demand on Roon’s performance, and although we strive to test across various setups, extremely large collections can sometimes present unique challenges. We know this may be disappointing, and our development team is always seeking ways to optimize for large libraries. Thank you for your understanding.

I’ve been out of the country so i hadnt seen this. This doesnt have anything to do with various artists. More and more of my local albums are disappearing. I can see them if i go to the folders tabs. Sometimes if i play the local file it shows the local album but then a few weeks later it disappears again. Someone earlier counseled me to add the streamed version and the local copy will show up and that also works occasionally. What might be going on here. Let me say that i understand completely and am an early and loyal supporter of ROON. I am in no way being critical of ROON. Just trying to report issues as I see them. ROON is a game changer for audiophiles and music collectors like myself. I am concerned only in that streamed versions aren’t as high audio quality as local versions… i just did a test and Infected Musroom “Converting Vegetarians” which i own and I have played many times and exists in my library… I play the local copy fron the “folders” tab and then showed up in the Discography…for about 10 minutes or 2 songs and when i scrolled back the local vesion was gone. I hope that helps
…i look forward to the response

Update…i went to play jeff beck blow by blow. I have a few local versions. I only see the streaming versions. I went to the folders and i see them all

@benjamin

Hello @Ben_Katz ,

Thanks for the additional info. Your observation of this impacting mostly local albums lines up with the behavior that we are seeing in the other thread. We are working on some changes in an upcoming Roon release(s) for the other issue that may help with your case as well. Let’s please circle back in a release or two to see if the changes have any effect on your side as well.

Sounds good. Ill wait for the new release. Thanks for weighing in and giving more clarity

Great! For now we’ll close the thread but if the problem with albums persists in the next few updates please open another thread referencing this one.

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.

I am reopening this thread as discussed. I have waited put a few updates but the issue persists. I have now found that whole artists are disapearing as well. “Dixie dregs” was not showing up at all until i clicked the hourglass and searched for it. Once i did that the band showed up again ynder artist

:point_right: Get Help With Roon


This helps our team gather all the necessary information to solve your issue as quickly as possible. Thank you!


Hi @Ben_Katz,
Thanks for reaching out to ask us about this issue. I’m going to reopen your old thread and merge this post into it to keep everything together. It’s likely we will need to bring this back to our development team since new releases haven’t fixed this.

Daniel do you need more screen shots. ?