All live radio stations not playing - "unable to load track" error

[Carl_Hoefer]

Roon Core Machine

Mac OS Catalina
2012 Macbook Pro

Networking Gear & Setup Details

Movistar (Spain ISP) router, brand is Mitrastar.
Connected to Mac by ethernet cable

Connected Audio Devices

Macbook digital out goes direct to optical input on amp

Number of Tracks in Library

10,000 tracks

Description of Issue

Until recently (at most 2 months ago) I had no problem playing live radio stations that I’ve added to Roon. Mostly Radio Paradise but also BBC, Catalunya Radio and a couple of others. Now all fail to play with this error message: "Playback was interrupted because a track failed to load.

I’ve rebooted my core, no change. Local albums and Tidal music play without problem.

[noris]

Hi @Carl_Hoefer ,

Thanks for reaching out. Can you please let us know the exact local time + date when you next experience this issue and which station you tired to play? We will then enable diagnostics mode to see if there is any specific errors in logs. Are you able to use VLC to play these stations without issue?

[Carl_Hoefer]

Hi Noris,
I replied by email but perhaps I had to do it here! Here’s what I wrote:
Hi Noris,

Thanks for contacting me. The problem persists, and I last tried to play Radio Paradise (Main mix), this afternoon (22 Nov.) at 17:38pm, CET (Barcelona/Madrid/Paris/Berlin time).

I just downloaded VLC and opened this stream: http://stream.radioparadise.com/flacm
It played without any problem.

I have also restarted my router and my Macbook Pro (where the server resides) in the past 2 days, to no effect. I also installed the latest Roon updates when prompted a few minutes ago, and just now (18:04) tried playing Radio Paradise again - no difference.

I have found one station in my (small) collection of Live Radio stations in Roon that works: BBC Radio 3

Others such as Catalunya Radio give me this error message:

This is different from what happens with Radio Paradise, which always gives me the error message about “a track failed to load”.

Let me know if I can provide any further info, for diagnosing this problem.

Thanks,
Carl H.

P.s I have tried several other times in more recent days, no change.

[Carl_Hoefer]

Bump - Noris, did you see my reply above about my radio problem?
–Carl

[noris]

Hi @Carl_Hoefer ,

Apologies for the delay in getting back to you here and thank you for the additional information. For your Radio Paradise link, are you selecting the FLAC stream as the default? Are you able to play any MP3 / AAC stations at all? I wonder if this could be an issue with the codecs on your Mac?

[Carl_Hoefer]

Hi Noris, thanks for coming back about this.

We’ll never know what caused my problem, I think, because I transferred my Roon installation to a new(er) Macbook Pro, and on this machine radio stations are playing without problem!

So this thread can be marked as closed, although we didn’t really get an answer
cheers,
Carl