Good evening @support!
I am currently trialing Roon on QNAP NAS, a TS451+ to be precise. With an iPad Pro, I have no problems connecting to the Roon Core on the QNAP. But I am struggling to make the Roon Remote work on the two Android phones we have in the family, namely two identical Moto G4. Since the iPad connects to the Core, I assume the Core is set up correctly to make connections, and I am not aware of any firewalls used on the Moto Gs – at least I couldn’t find any firewall setting in Settings. Searching for a fix, I also read about re-starting, re-booting and re-installing software – but with no success. The phones keep searching for the Roon Core. It is somewhat puzzling that the phones, as Zones, are recognised in the Roon app on the iPad, but the phones cannot find the Core.
This evening, for a few minutes, my phones connected to the Roon Core, and I thought Hallelujah, finally… I then tried my wife’s phones, with no success. By the time, I returned to my Moto G4, the connection was lost… Back to Square One…
Could you please advise any possible fixes that might make the Android phones work?