noris
March 6, 2020, 3:41am
3
Hello @Blake_Hopkins ,
Welcome to the forum!
Blake_Hopkins:
If imported album doesn’t have correct album art and only has generic black & white artwork from Roon data base, Roon remotes on android os galaxy note 8 & 9, crash continually until, either manual artwork is added
We are aware of this issue and the devs are working on it. I can’t specify an exact timeline of when the new release will be ready, but for any updates regarding this behavior please see the following thread:
Over the last week our team has continued to work on resolving issues impacting certain older GPUs. Roon is built on a custom UI engine and as we continue to push our graphical capabilities forward, older chipsets may struggle to keep up with the improvements in cases where their drivers are not performing properly.
We regularly test with a variety of devices new and old, but some of the recent issues affected devices roughly a decade old, or devices only used by a small fraction of our custome…
Thanks for your patience here!