Hello
with latest version (core 1353, Remote Android app 1352), i face a very annoying issue.
Indeed, for some unknown reasons, Roon remote interface hangs. I cannot move back. I have to restart the app, sometimes i move back but page is blank.
This behavior is erractic, i cannot determine the scenario to raise the issue.
Some face the same behavior?
Thanks
Please give full details of your Roon and network setup to aid in diagnosis. Thank you.
Include your operating system and machine info (Model, CPU, RAM)
Your network gear (model of routers/switches) and if on WiFi/Ethernet
Specify what devices you’re using and their connection types, like USB/HDMI/Chromecast, etc.
Tell us how large your music library is, eg. “30,000 tracks”
Tell us about the problem you’re having in as much detail as possible. Screenshots are always appreciated!
NUC 10 i7 4,7GHz NUC10i7FNH 32Gb
OS Linux Ubuntu
core 1353, Remote Android app 1352
ISP Modem from Orange (LiveBox5)
Devialet Phantom + Sonos 1
15000 tracks
with latest version (core 1353, Remote Android app 1352), i face a very annoying issue.
Indeed, for some unknown reasons, Roon remote interface hangs. I cannot move back. I have to restart the app, sometimes i move back but page is blank.
This behavior is erractic, i cannot determine the scenario to raise the issue.
Hi @ExitMusic,
Thank you for your patience while we worked through the queue. Next time you have the blank screen can you take a screenshot so we can have a better idea of your issue?
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