Hi @John_Webb ---- Thank you for following up with me and providing the requested feedback. Both are very appreciated and sorry to hear of the continued troubles.
Moving forward, as Fernando has pointed out we currently looking into reports of connectivity issue between Android based remotes and Linux based core machines. During our evaluation of this issue, we have found that the following tests have produced some positive results for users experiencing this behavior. May I kindly ask you to please give the following a shot and let me know what the results are?
TEST #1:
- Shut down your Core
- Open Roon on your Remote
(Tip: If you are using a phone, make sure you keep it awake)- Roon should be on the “Searching For Core” screen
- Start up the Core
TEST #2:
- Start up your Core
- Open Roon on your Remote
(Tip: If you are using a phone, make sure you keep it awake)- Kill the Roon app
Tip: If you are using Android please go to Settings > Apps > Roon > Force Stop- Restart Roon on on your Remote
Lastly, in an attempt to gain a better understanding of what could be causing this issue we have asked our users to please fill out the survey found here in Mike’s post.
-Eric