ARC auto-configuration failure (ref#2SLF6E)

Hi! What’s not quite right with Roon?

· Can’t reach my Server, remotes or ARC

Can’t connect to my Server, remotes or ARC

· Other ARC issues

Tell us what's going on

· arc will not auto configure

Tell us about your home network

· Spectrum Florida default router

Hi @dsullivan4,

To help us distinguish between a known cloud-side display glitch and a hard configuration failure, could you please clarify a few details?

  1. Is ARC actually failing to play music?
    Please try turning off Wi-Fi on your phone and opening ARC. Does it fail to connect entirely, or does it work despite the error message in Roon Settings?

  2. Troubleshooting steps:
    If it is failing to connect, have you attempted any manual configuration yet, such as enabling UPnP or setting up a manual Port Forwarding rule?

  3. VPNs:
    Are you running any VPN software or specialized firewall apps on your Core machine?

Thanks!

Hi @dsullivan4,

There was a brief upstream cloud outage with Roon services around the time you posted, which interrupted port forwarding for many users. This issue has since been resolved.

Please share a screenshot of your Settings → ARC page within Roon if you’re still experiencing issues with UPnP.

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