ARC can't connect at home

[James_Rome]

Roon Core Machine. OpenSUSE Leap 15.4 Dell Xeon

Networking Gear & Setup Details

I am at Home with a Galaxy S22 Ultra right next to WiFi. If I turn it off, I have 5 bars of 5GUC on T-Mobile. Either way, ARC says Poor connection and will not play music. My Enby server (on same Linux box) works just fine on my phone.

Connected Audio Devices

My phone on WiFi or 5GUC.

Number of Tracks in Library

Description of Issue

Poor connection when it cannot be better!

[Suedkiez (Just a fellow user like you)]

Poor connection messages even on home wifi can usually be fixed by resetting the ARC app from Home > Settings. Sometimes, an uninstall/reinstall is necessary.

However, you will lose any downloads in ARC in either case.

This seems to happen sometimes after updating:

ARC: Poor Connection Popup after Updating to ARC MUSE release [Update ARC]

Hi everyone, Thank you for your patience and for your reports. The team has a high-priority ticket with QA and development and will post updates here. We understand a reinstall is a circuitous and time-consuming workaround for users with significant local content saved to their phone. We should have more positive news soon.

[timmo]

I run into this bug with my iPhone from time to time (doesn’t happen on iPad for some odd reason) … happened again so I’ll have to uninstall/re-install the app (and lose all my downloads yet again) Another reason I still use and rely on Plexamp.

[James_Rome]

Thanks. That fixed it. Roon needs to fix this bug!