Core version 2.0 (build 1128) production located on my NAS : QNAP (QTS 473)
Control version 2.0 (build 1128) production located on my Imac OS Catalina 10.15.7
NAS connected to Synology Router with ethernet wire
Imac connected to Synology Router with ethernet wire + wifi
Use a DAC
125 000 tracks
I am unable to get ARC to connect to my core which is on a QNAP NAS.
I tried with the Automatic Configuration → Unsuccessful
I followed all instructions of the ARC Port Forwarding troubleshooting FAQ
I enabled UPnP on my QNAP NAS and on my Synology router. The mapping is OK
I tried the Manual Port Forwarding with the static IP address of my Roon core located on my NAS
I created a new port forwarding rule in your router that uses these 3 pieces of info
IP address: The IP address of my roon core
LAN/Private/Internal Port: Port 55000
WAN/Public/External Port: Port 55000
I tried unsuccessfully several ports (35575 / 55002 / 55000 / 65000)
The error message is :
I also followed instruction in this thread
I reinstalled codecs of my QNAP System’s ffmpeg binary that had been stripped by the update.
At the beginnning, it was indicated “System default”
I extract the ffmpeg file, copied it to my RoonOnNAS/bin folder (which was emptied) and restarted my Roon Server
Afterwards the QNAP message was different : User supplied version
To be exhaustive, I tried with / without activating
- NAS antivirus
- NordVPN on my iMac
I also tried from my Android phone (still unsuccessfully)
I don’t know what to do as I don’t have any technical skill / knowledge (port setting, protocol, etc.)
I’m all the more disapointed that I specially updated my roon versions + upgraded my iMac to benefit from ARC capabilities.
Thank you in advance for your precious help !