ARC Port Forwarding Issue (Fritzbox 6490)

[Rudiger_Hotting (Rüdiger Hötting)]

Sorry my English is very bad, but i cant install/konfiqure the ARC. About the last 2 Days i look at my Router ( Fritzbox 6490 ) and i cant find the failure. Please look at Kopie of Diagnostic.
{
“connectivity”: {“status”:“NetworkError”,“status_code”:504,“error”:“error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined”},
“external_ip”: {“actual_external_ip”:“5.147.49.227”,“router_external_ip”:“”},
“status”: “status”: MultipleNatFound
,
“natpmp_autoconfig”: {“status”:“NotFound”},
“upnp_autoconfig”: {“server_ip”:“192.168.175.1”,“found_upnp”:true}
}

What can i do?
Greetings
Rüdiger

[ged_hickman1]

What country and ISP are you using?

[Rudiger_Hotting (Rüdiger Hötting)]

Iam living in Germany and my Internetprovider is Vodafone.
Rüdiger

[ged_hickman1]

You may need to ask your provider for an IP address. See here

Port Forwarding Instructions for (Most) Fritz!Box Users

Here comes a step by step setup for Fritzbox and should work with most fritz routers. There are two prerequisites: ensure that your ISP allows access from outside via a public ipv4 address. This is mostly the case but in some cases you need to pay extra for that. This is discussed here and here ensure that there are no other routers in between your router (fritzbox) and the roon core. If you have a setup with multiple routers or repeaters ensure that they are configured as a mesh that onl…

[Rudiger_Hotting (Rüdiger Hötting)]

Hi,
in have done these Instructions in many variation but it dont works. I think i call Tommorow to
vodafone.
Thanks
Rüdiger

[Tom]

Hallo Rüdiger,

Wenn du einen Vodafone router/modem hast solltest Du prüfen ob das Gerät auch im Bridge Mode läuft. Ansonsten hast du zwei Geräte auf denen ein NAT Service läuft, dann funktioniert das Port forwarding nicht.

Viele Grüße
Tom

[benjamin (Ben Cap)]

Hey @Rudiger_Hotting,

Ich wollte in diesem Thread nachsehen, ob Sie sich mit Ihrem ISP in Verbindung setzen konnten, um eine statische IP anzufordern.

Lassen Sie mich wissen, wenn Sie immer noch auf Probleme stoßen