Hi
Arc is telling me i need to update my server but when i look it says i have the current version of roon server i have restarted my mac mini and reinstalled arc but still no joy
This typically happens if you mixed release channels on different devices, e.g., if you are using a production version of Roon Server but a beta version of ARC. Please post precisely which version numbers you are using on your various devices.
More information needed:
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Havent changed anything and it was working fine yesterday
So you’re running Roon Server build 1368 - but what version of Roon ARC are you using? Is it the Early Access version (build 237)? - That would give you this error message I think.
No I’m not an early access user i installed a new version of arc just before starting this post just to be sure i was using the current version
Its very stange because it was working the day before and i had made no changes at all to roon or arc i think there is another post here with someone who has a similar problem
We would still be interested in the actual version numbers just to be sure
I’m not sure how to find the version of arc without logging in
I suppose you are using Android, where it should go like this:
- Tap and hold the launcher with which you start ARC. A little menu should pop up.
- Tap „App Info“ in this little menu. The app info page will show.
- Tap „Advanced“ in the App Info page.
- Scroll to the bottom and you should see the complete version info.
Ok thanks I’ll do that and let you know
It says version1.0.47
Thanks. Unfortunately, the Roon version numbers are confusing and displayed differently in different places, but 1.0.47 is what I see on my Samsung tablet where I have the Beta version of ARC, i.e., Roon’s test release („Early Access“).
The regular production version should be 1.0.46 as far as I can tell. (Checked in the Apple store)
If you go to the Google Play Store and go to Roon ARC, does it say „Roon ARC (Beta)“?
No first thing i checked after what geoff posted above because i used to but stopped many months ago
I just don’t understand how it can work one day and not the next without any changes made
It didnt worry me yesterday because i just thought roon needed updating but when i got home and checked it said i have the current version
There was an Early Release update, which probably made EA versions and production versions incompatible because there were big changes in EA.
I don’t know why you have 1.0.47 if you are not enrolled in the Android beta, though. I have to give up and leave it to official @support, sorry
No problem thank you very much for your time it’s much appreciated
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