ARC ready but not working

Support
1

Roon Core Machine

Window’s pc.

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue

Core reports ARK ready, but ARC not connecting on phone. Advice please.

2

Welcome to the Roon community forum, @lori_Apicella.

Please share the information requested in the support template included in your opening post. Without this, it is not possible to assist.

Here’s the information needed:

Roon Core Machine

<!‐-Include your operating system and machine info (Model, CPU, RAM)-‐>
<!‐-Write below this line-‐>

Networking Gear & Setup Details

<!‐-Your network gear (model of routers/switches) and if on WiFi/Ethernet, are you using VPN-‐>
<!‐-Write below this line-‐>

Connected Audio Devices

<!‐-Specify what devices you’re using and their connection types, like USB/HDMI/Chromecast, etc.)-‐>
<!‐-Write below this line-‐>

Number of Tracks in Library

<!‐-Tell us how large your music library is, eg. “30,000 tracks”-‐>
<!‐-Write below this line-‐>

Description of Issue

<!-‐Tell us about the problem you’re having in as much detail as possible. Screenshots are always appreciated!-‐>
<!‐-Write below this line-‐>

Including these details in your first post helps resolve your issue faster.

4

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