Device: FiiO M11 plus with Android 10. ARC shoes “unauthorized”. What does this means and hoe can I solve this.
Device Google Pixl 6pro: ARC works without any problems.
Both devices use the same WLAN
Hi @Nils_Biebricher,
Does this happen when attempting to play a song or when you’re trying to log into ARC on this device?
Thanks,
Wes
Hi Wes,
this happens, when I start Roon ARC in online mode or when I switch from offline to online. The offline mode function without a problem.
Nils
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Hello,
I am now back from my vacation. My FiiO M11 also had the message “not authorized” in the home WLAN. However, after I started the normal Roon client on the player, the message disappeared. When I checked my router, I found that the port for ARC was only released for TCP and not also for UDP. I corrected that. I will monitor the behavior.
Roon ARC does not require you to port forward using UDP. It only needs TCP.
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Thanks for the hint
Sorry for my late response.
Unfortunately, I haven’t been on the road for a long time lately, so I couldn’t check that. I only had the opportunity to test this over a weekend. There were no problems here.
However, since yesterday evening (approx. 10 p.m. UCT+1) I no longer have access via ARC from my Android devices (Google Pixel 6pro and Fiio M11+). I get the message “Searching for Roon Core… This is taking longer than normal…”
Hi @Nils_Biebricher,
There does appear to have been an outage. Most are resolving it by rebooting their cores. Give that a shot. Here’s the thread from others having the same issue.
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