Are you satisfied with technical support from Roon?

[xxx (Banned - toxicity)]

In spite of your attempt to poison the waters with this thread, I have tagged the appropriate people in your other post.

Roon stuck on flashing Roon symbol... does not open

Not sure what this means. Although it’s not necessary, to be on the safe side, I am tagging @support. You reported this just before a weekend, so that’s why you haven’t heard a day later.