Artist Photo Loading with Chromecast

iMac 10.15.5
Roon Core 1.7 (Build 571)
Local Library: LaCie external drive connected directly to iMac

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)**
Netgear Nighthawk R7000 router
SOtM sNH-10G switch

Audio Devices
Zenith SE bridge (Version 1.7, Build 571)
USB to SOtM USB Ultra
USB to Moon 280D DAC

Roon Load
37,000 Tracks
15,000 images w/Up to 10 images created for a single artist

Description Of Issue
Problem: A large number - but not all - Artist photos are suddenly loading slowly if at all with Chromecast. Examples:

  1. In Now Playing view artist photo does not change/load when a different artist/ song plays. Instead the last photo from the previous artist remains for a minute, then may go to a blank screen for a minute before finally displaying the new artist photo.
  2. When multiple primary artist photos accompany a song, Chromecast may display one, and skip another before displaying the next

All was working fine until just recently. Problem began after USB signal was temporarily lost when cord became dislodged while upgrading to new power supply for SOtM USB tx-Ultra. While trouble shooting, audio source was changed from USB to NET. After problem was identified and Roon was able to detect USB source, loading problems occurred. Also, at one point photo throttling was increased one level up from 512 before being reset to 512.

Thanks in advance for the help!


Have you rebooted everything to see if that helps?

Yes I have.

This does not happen with each new artist playing But way too often. In all cases the artist photo is present on the iPad remote. In some cases the correct artist photo does not display at any time during the song. Examples below show incorrect photo (from previous song artist) and time vs. the time the correct artist photo is displayed via Chromecast.

Chromecast displayed previous artist photo before finally switching to the actual artist playing. When it made the jump, it skipped the first artist photo snd went to the second or third

Artist photo never displayed via Chromecast

I have noticed the same problem over the last week or so. I also use a Chromecast for TV display, with a Squeezebox Touch for streaming.

Thanks for speaking up, Philip

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