I’ve just come across this issue, and it’s never been a problem before.
When I add an image with transparency (.png) as the album cover, Roon isn’t showing the transparency. It shows fine in Windows file explorer and Windows photos - see screenshots below. Of note, other images with transparency do work in Roon. Is there a particular setting or something that needs to be enabled when saving the image for Roon to show the transparency?
How it should look:
How it shows in Roon:
Further information which I hope will be useful here:
I go to edit the album, and go to album art:
I manually add another (renamed) copy of the correct image. Looking at the album art after doing this, it shows both images:
If I select the second one, it looks correct:
If I select the first one, it looks incorrect i.e. without the transparency:
I select the second one and select the option “Set as album cover”:
But as soon as I do that, the second image disappears and it just shows the first (incorrect) one as the album cover:
Why is Roon doing this to my art, and how can I fix it?
And thoughts on this one anyone?
If possible, can you please share a screenshot of your image import preferences? With that, I would also suggest clearing your image cache in your settings as well
I’ll be on standby for your reply
Apologies for the delay. What happens if you select ‘Prefer file’ under Artwork?
Same problem @benjamin
It’s showing the correct image from my folder - it’s just not rendering the image correctly.
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