· A connected audio device is not appearing in Roon
What type of Zone is affected by this problem?
· *All of my Zones* are affected.
Is your RoonServer machine running MacOS 15 Sequoia or above?
· I still can't see my endpoints as available Zones.
Is the affected network Zone connected with Ethernet or WiFi?
· WiFi
Which network audio protocol is the Zone using with Roon?
· RoonReady
Does the device show up at all in Roon Settings -> Audio?
· No, it does not show up there
Does the device play audio from another source when using the same connection?
· The device has no problems with another audio source
Have you checked that Roon is whitelisted in any firewalls?
· I've checked the firewall and the issue remains
Since you are using a network connection to the device, please ensure that your RoonServer is on the same subnet as the device
· My devices are on a single subnet but is not visible to Roon
Do you have a complex network setup?
· I have a *mesh network* with devices connected to multiples points
Your local network might need some re-arranging to support Roon.
· None of the suggestions have helped me. I'd like to submit a support request.
Do you have an approximate timestamp of when the issue last occurred?
· approximately 10am EST
What are the make and model of the affected audio device(s) and the connection type?
· Bluesound Node & Aurender N200
Describe the issue
My two audio device (Bluesound Node & Aurender N200) were playing fine through Roon until this AM when I installed a software update. Now neither device appears in my audio selection, and I see a message "No Audio Devices Found"
macOS Sequoia (version 15), has tighter (and more obfuscated) network security settings than preceding MacOS versions.
Can you please navigate to macOS System Settings > Privacy & Security > Local Network, and make sure Roon and Roon Server are allowed.
If it is already enabled, toggle it off and on again. Then reboot your Mac, and see if the same issue persists.
In case that did not help please download some IP Locator software on your mac and please check with it whether any of your audio devices are visible within your local network and let us know.
I did as suggested but still not able to access any of my players. Actually, after rebooting my Mac laptop and opening the Roon app, it is hung up on “Waiting for your Roon Server”. My Mac is my server. It is stuck on this page now. Not sure what happened, everything was working just fine yesterday.
Thanks for the update! It could be the case that Roon Server didn’t auto-start after rebooting your mac.
If you head into your applications folder > Roon > right-click to ‘Show Package Contents’ > double click ‘Roon Server’ and see if it starts afterward.
You should see a Roon Jellyfish in the upper right-hand corner of your macOS taskbar. Once you see the Jellyfish- see if you can click it > and enable ‘Launch at startup’.
