Audio Drops and Audio Devices Disappear

Support
1

Roon Server Machine

Macbook M1 OS X Sonoma 8GB

Networking Gear & Setup Details

Comcast Xfinity, Eerro WAN

Connected Audio Devices

USB Schiit BiFrost. Directly connected to computer.

Number of Tracks in Library

Streaming only

Description of Issue

During Playback and between tracks sound output stops. Checking Settings > Audio and see that System Output and Schiit Bifrost have both disappeared. Unable to find either of them again - - “No Audio Devices Found” message at the bottom of that screen.

Switching to the Qobuz app… music plays just fine.

3

I have this issue too since the latest update.
In my case my Roon Ready device disappears and I see the Select An Audio Device option.
If I wait a while (usually about 30 seconds to a minute) it comes back but I have to press play again.
I’ve noticed that although Roon Ready vanishes the same device’s AirPlay option remains.
It occurs with all my devices.
If I restart Roon it stops happening for a while (sometimes for a day or two) but it always starts happening again.

5

Hi @Stephen_Power,

Thank you for the report. Are you able to provide one of the following for the team to investigate more precisely?

  1. An approximate timestamp of when this last occurred
  1. The name of a track that was playing when you encountered this symptom.

Thank you! We’ll enable diagnostic reports on your account that will send basic information to our servers to help troubleshoot.

6

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