"Audio File Loading Slowly..." message for some endpoints while others work as expected

Hi @Barry_Skingle,

Thank you for confirming this aspect. Since the Dayroom Aires is working as expected, we should take a closer look at the Conservatory Aires, possibly reinstalling the firmware on the device would be a good next step.

Yes, if you wish you can upload a log set to Dropbox or Google Drive and provide a link, I can take a look that way. Also, diagnostics mode is active but I do not see a new report yet, next time you boot up your Core I will be on the lookout for any new reports.

After sending the crash log over, I think it’s best that we try to verify the behavior of Roon with a fresh database as a temporary test. You can set your old database aside by using these instructions and I would be curious to know if they help mitigate the amount of issues you are seeing:

  • Make a Backup of your current Roon Database
  • Exit out of Roon
  • Navigate to your Roon’s Database Location
  • Find the folder that says “Roon”
  • Rename the “Roon” folder to “Roon_old”
  • Restart/Reinstall the Roon App to generate a new Roon folder