Audio tracks will not play through completely after roon v1.6 update

Support
1

@support Audio tracks on the QNAP server or via Tidal via roon will not play completely after updating roon to v1.6. The roon core is installed on a QNAP (TS-873) and the remote is installed on a MacBook Pro. I have uninstalled and re-installed roon on both the QNAP and MacBook Pro. Also rebooted the QNAP server and MacBook multiple times. Prior to the update, there were no issues with the “An audio file is loading slowly. This may indicate a performance or hardware problem.” messages with either audio files played from the server or Tidal. In addition, I have rebooted the DAC (ifi Pro iDSD) multiple times, and also disabled and re-enables in roon.

Any help with how to resolve this issue would be appreciated.

Thank you
Don

2

Hello @Don_Ashley,

Does this same behavior occur for all of your audio zones or just one in particular? What are you audio zones, please list model/manufacturer for each.

Does the same behavior occur if you are still using your QNAP as a core but connect your endpoints to your OSX Roon Remote and start playback that way?

Thanks,
Noris