Audio zones disappeared after recent update (ref#4O4BRF)

[Duncan_Andison]

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· All audio zones have disappeared after the recent update. Unable to play any music or even see my endpoint

Tell us about your home network

· Ubiquiti UDM Pro router, 16 POE switch with dedicated fibre connections to the music room with FMC conversion to final stage.

Edit. Additional Details. Endpoint is an Auralic VEGA G2.2

[Duncan_Andison]

Ok. I restarted everything, the Mac mini M2 running Roon server, the router, the switches, the VEGA. G2.2 with no luck. Still nothing…. Multiple times.

I remotes connected to the M2 and noticed Minimserver error stating no local drive access. I knew it did have this as I’d set it up in settings. Went to the Mac settings and sure enough it was activated. So, de activated it and then re activated it for both minim and Roon. Minim fired up and worked fine. Rebooted the M2 mini and this time Roon also started correctly and found network devices.

it would seem that the issue was with the M2, I think that had also updated recently. Maybe, if possible, Roon too could tell me it doesn’t have access to local network… I’d imagine it’s fairly easy to do given a small app like Minimserver can do it. It could save on fault reports here?!? Anyway, though post this update in case it happens to anyone else.

[Suedkiez (Just a fellow user like you)]

The need to do this is in this support thread that’s pinned to the top of Support, and it was recently updated with this:

macOS Sequoia Roon Server / Device Connectivity Issue, Roon Status & Workaround

Hi everyone, We wanted to provide an update on the Local Network permissions issue described in this thread. Over the past year, our team has spent considerable time investigating whether Roon could detect or automatically recover from the state where macOS revokes or invalidates Local Network access. Unfortunately, after extensive testing and review, we’ve confirmed that this permission state cannot currently be reset or repaired by Roon itself. The Local Network permission system in newer v…

[Duncan_Andison]

Yeah… that covers it. But, I could read that title a hundred times and it wouldn’t sound like the problem I had. Maybe, “Missing Zones” first in the title would help?

[Suedkiez (Just a fellow user like you)]

@Duncan_Andison

But, I could read that title a hundred times and it wouldn’t sound like the problem I had. Maybe, “Missing Zones” first in the title would help?

Yeah maybe, I don’t think @Carl would be opposed, tagged

[Duncan_Andison]

It would make sense. From a user perspective, their issue is “Can’t Find Audio Zones” and will have no idea as to the cause. So, titling the thread with the cause of the problem isn’t going to work because if they know the cause they’d have already fixed it … if you see what I mean

[Carl]

@Suedkiez

Yeah maybe, I don’t think @Carl would be opposed, tagged

How’s this … Roon Server Can’t Find Audio Zones / macOS Sequoia Network Connectivity Issue Workaround

[Duncan_Andison]

Bang on. If Id spotted that when scrolling through I’d have opened it up and read it. Thanks for that

[Suedkiez (Just a fellow user like you)]

Maybe start the title with [Mac]?

[Duncan_Andison]

Add it to the title but keep the problem at the front. You want that bit to be as easy as possible to be seen as that’s the users issue.