Thanks @user115 we’ll take a look and get back to you as soon as we know more about the situation! I appreciate your patience 
Have my log files been reviewed yet? If so, what information have they delivered?
Hey @user115 thanks for following up, we’re so sorry for the delay in getting back to you about next steps.
I reached back out to our support team and they informed me that the logs show the Aries dropping with no explanation. For the next step, we’ll ask that you reach out directly to Auralic for assistance, as this points to being an issue with the device itself.
This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.