Authorization Issue After Moving

[Michael_Leonard]

Core Machine (Operating system/System info/Roon build number)

Small Green Computer Sonic Transporter, Linux

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Core on Ethernet, remote on WiFi

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

TEXT GOES HERE

Description Of Issue

Moved to new house, setup Roon core & remote on same network as before. When I try to connect to the core with the remote, get message that I need to get more authorizations. Rebooted both core and remote…same thing. How do I get around this? Thx

[xxx (Banned - toxicity)]

@Michael_Leonard

. When I try to connect to the core with the remote, get message that I need to get more authorizations.

Sounds like you might inadvertently have Core running on more than one machine.
Maybe at your old location or on a machine you sold when you moved?

If so, Unauthorize those Cores you don’t use.

[Michael_Leonard]

Nope. Same machine. Just picked it up and moved it.

[xxx (Banned - toxicity)]

Do you get a screen something like this?

[Michael_Leonard]

Yes, I did.

[xxx (Banned - toxicity)]

What’s listed in ‘Your Devices’ and what does it want you to ‘Unauthorize’?

[Michael_Leonard]

Can’t figure it out. I logged into my accounts page multiple time with different devices and I just get the basic account page.

[xxx (Banned - toxicity)]

@Michael_Leonard

I logged into my accounts page

I don’t know what you’re referring to here, but if you get the Authorization page then I would suggest that you ‘Unauthorize’ whatever it wants you to and then reconnect to whatever you want.

Your Roon library is backed up, right?

[Michael_Leonard]

Yep, on a separate ssd.

[xxx (Banned - toxicity)]

Then try this -

@xxx

if you get the Authorization page then I would suggest that you ‘Unauthorize’ whatever it wants you to and then reconnect to whatever you want.

[Michael_Leonard]

I can’t find my authorizations page when I log in. I feel I am in the Twilight Zone.

[xxx (Banned - toxicity)]

OK, I’m confused.

You said you got to here -

[Michael_Leonard]

I did. On my remote. I have a headless server, so l need to operate Roon through the remote. I get the above notification when I connect to the Roon core via the remote. This only happened after I moved and reset up the server and attempted to connect the remote.

[xxx (Banned - toxicity)]

OK, great.

Since your Roon library is backed up, you can’t permanently hurt anything.

Click the ‘Unauthoruize’ button.

[Michael_Leonard]

You are marvelous! I am finally up!

[xxx (Banned - toxicity)]

@Michael_Leonard

You are marvelous!

I know. My mother told me I was.

Have fun.

[Michael_Leonard]

Thx a bunch!!!