Authorization limit when connecting remote

[androidroonuser]

@support Suddenly, I’m having issues getting onto the Roon remote app on both my android phone and ios ipad. It keeps indicating that I’m only allowed to authorize 1 device to manage my library. When I select ‘Oops, I meant to run as a remote control’, it takes me to where I select my server. When I select my core, I’m brought back to the same Authorization error page.

I’m running Roon Core (intel nuc) and remote versions 1.4. Some troubleshooting steps I’ve taken so far:

• restarted the server
• uninstalled and reinstalled the applications
• upgraded server software

Thanks in advance for the help!

[Henry_McLeod (Henry)]

The system thinks you have had two cores running. It wants you to confirm the core you have up at that moment is the right one.

[wizardofoz (Mr Fix It aka The Wiz)]

Try restarting the core.

[androidroonuser]

Update: I was able to resolve this by unauthorizing my Core and then reselecting it. Thanks everyone for the suggestions.