B&W Formation Flex no longer shows up as wired connection

[Benjamin_Fine]

Roon Core Machine

Windows 11 Pro on ThinkPad T490
Intel(R) Core™ i7-8565U CPU @ 1.80GHz 1.99 GHz
16 GB RAM

Networking Gear & Setup Details

Archer AX6000 v1.0 / Firmware 1.2.4 Build 20210719 rel.12163(5553) (latest)

Connected Audio Devices

B&W Formation Flex w/ software version 2.4 (latest)
Wired connection to Formation Flex

Number of Tracks in Library

28,000+

Description of Issue

Since the Roon update, the Formation Flex only shows up in Settings Audio via Airplay. The Flex previously showed up as both an Airplay device and a wired device. The wired device has disappeared.

Notes:

• Via airplay I am getting drop outs, even with my tracks stored locally
• The Formation Flex does show up as a wired connection to the router
• I’ve tried:

1. Restarting the Roon application
2. Rebooting the router
3. Rebooting the computer
4. Turning of my firewall / virus protection
5. Searched the knowledge base and this support community area

Here is what I see in Settings → Audio:

Note that 192.168.0.167 is the Flex’s WiFi connection. 192.168.0.184 is the wired address.

[MamaTried (Paul)]

I have not used that device, but do you need to tell it to use wifi or ethernet?
I can run either or with my sonos. Took me a moment to figure that out. It was a setting in the app

[Benjamin_Fine]

Thanks, Paul. The Formation Flex does not have a wired/ethernet switch.

I did solve the problem by factory resetting both speakers and re-running the B&W setup. They now show up as wired in Roon. It was an issue with the speakers and not Roon.

I am now a happy camper.