Backup Failed Cannot Find The Backup Directory

[Suedkiez (Just a fellow user like you)]

@Dan_Stults

External drives have been formatted NTFS

ROCK USB Connection Issues? [Investigating - Ticket in]

NTFS? We upgraded the NTFS driver to something far more stable, and less prone to corruption. Unfortunately, this driver is far pickier about drives that have been improperly ejected. The solution, if your drive is NTFS, is to plug it back into a Windows machine, run chkdsk /f on it, and then eject it properly and put it onto the ROCK machine. We are looking into a safe solution that will avoid this chkdsk /f.

The ROCK documentation specifically recommends against using it for external disks that are connected to ROCK. (https://help.roonlabs.com/portal/en/kb/articles/rock-storage-basics#USB_Storage_-_Best_Practice 1)

There may have been cases where NTFS file systems developed an error although they were not connected to Windows and unsafely removed:

Strange case - ROCK / USB backup drives

Wild guess, but since they both crapped out at the same time while they were attached to the NUC, and then had to be repaired in Windows, my best bet would be a Linux kernel driver error. Before RoonOS build 254 that was released last fall, it used the older Linux driver for NTFS. This one had some issues, mainly because NTFS is a proprietary and questionably documented file system that is very difficult to support fully. One of this was known to cause file system corruption by not properly enf…