· Music won’t play or issues with my library
· Trouble creating or restoring backups
· I bought a new server and when I try to restore it says no backup found. I backed up from my Innuos Zenith to a USB hard drive, then plugged it into my new Grimm MU2.
· Ubiquiti
Hey @Wynne_Walker,
Thanks for the details, and congratulations on the new Grimm MU2, the logs show it’s up and running perfectly as a Roon Server (it’s licensed, playing music, and already making its own nightly backups). So the hardware and setup are all healthy. The “no backup found” message is coming from one specific thing.
The backup on your USB drive appears to be an Innuos backup, not a Roon backup, and Roon can only restore from backups that Roon itself created.
These are two different things that are easy to mix up. The backup tool built into your Innuos Zenith saves the Innuos device, its own settings plus your music files (that’s the folder on your drive named like backup-017681, with “system” and “music” inside it). Roon’s own backup, on the other hand, saves your Roon database your playlists, edits, play history, tags, and audio settings. When Roon looks at the drive, it reads through the Innuos folder, doesn’t find a Roon backup inside it, and reports “no backup found.” Your drive is fine and fully readable, it just doesn’t contain the type of backup Roon needs.
Here’s how to get your library moved over:
If your Innuos Zenith still turns on and runs Roon: This is the ideal path. On the Zenith, open Roon and go to Settings → Backups, then create a backup there (you can save it to the same USB drive or to a network folder). If you’d previously set up scheduled Roon backups on the Zenith, even better, those already exist and you’d just copy that backup folder to the drive. Then on your MU2, go to Settings → Backups → Restore and point it at the folder that contains the backup. Your restore points will show up and you’ll be back exactly where you left off.
If the Zenith is no longer available: Unfortunately the Roon library itself can’t be rebuilt from an Innuos backup, so you’d start with a fresh Roon library on the MU2. The silver lining is that your actual music files are safe inside the “music” folder on that USB drive, we can walk you through copying those over and adding them to the MU2 so your collection is right back where it should be.
One quick question so I can point you the right way: did you ever run Roon’s own backup on the Zenith (Settings → Backups), or was the USB backup made only through the Innuos backup tool? That tells me immediately whether we’re recovering an existing Roon backup or setting up fresh.
Happy to stay on this with you until it’s sorted. 
Thanks for the quick reply. That all makes sense. I still have the Zenith and will create a Roon backup.
I have two other questions:
On the new Grimm, when I search, it says “Can’t connect to Roon search.”
I have never been able to connect Roon to my Ubiquiti NAS. It always says “There was an unexpected error. Invalid network path.”