Core Machine (Operating system/System info/Roon build number)
Windows 10, i7, build 610
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Wired Cat6 Ethernet. Core, Terramaster F5-421 NAS, SOtM SMS-200 Neo, all attached to Netgear GS108 switch
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Network attached SOtM SMS-200 Neo endpoint. USB out to Eximus DP1 DAC
Description Of Issue
@support, my music files are stored on the Terramaster NAS. It has 2x USB 3.0 ports. I am trying to backup the roon library on to an external Seagate HDD attached to either one of the NAS USB ports (outcome is the same which ever one I try). The NAS attached USB drive exposes as a ‘public’ SMB drive in windows and I can set up a storage location as normal for a roon DB backup.
However, when I try to backup I get an error “Backup directory not available”. I notice that on the USB drive roon is able to make a RoonBackups directory and then a directory with a long hexadecimal string as it normally does with any other location. However with the USB drive attached directly to the NAS, backup just stops and fails at this point.
If I disconnect the USB drive from the NAS and attach it directly to the core, then backup proceeds normally. It is slow though, presumably because of the network traffic and I was hoping it would be quicker, simpler and easier to manage by having a USB drive attached directly to the NAS.