BBC Radio 6 music randomly cuts out

Joe_C · November 29, 2019, 9:05am

Synology DS1819+, 16GB RAM, wired, Roon server 1.7 (build 505)

I’ve got a number IKEA Symfonisks connected via WIFI (UniFi AC Pro) and streaming using the Sonos protocol.

I have no issue streaming FLAC or anything else over the WIFI - and, until 1.6, the radio never had any issues (I’d manually added streams for 6Music and they would play perfectly).

However, since 1.7, the radio will randomly cut out. Sometimes it takes half hour, sometimes only a few minutes.

It happened a few moments ago, here is the relevant chunk of the logfile:

    11/29 08:58:58 Info: [stats] 3599mb Virtual, 1460mb Physical, 608mb Managed, 0 Handles, 79 Threads
    11/29 08:59:02 Trace: [Guest bedroom] [LowQuality, 24/48 AAC => 16/48] [22% buf] [PLAYING @ 134:29] BBC Radio 6 Music
    11/29 08:59:05 Trace: [Guest bedroom] [zoneplayer/sonos] position timer, advancing to next track because reported time went backwards
    11/29 08:59:07 Trace: [Guest bedroom] [zoneplayer/sonos] transaction canceled, isplaying: True, did stream end: False, tx path: /e1083969a4b84c5fa7e8e591e3419090/Roon36.flac, stream path: /e1083969a4b84c5fa7e8e591e3419090/Roon36.flac, method: Get
    11/29 08:59:07 Trace: [Guest bedroom] [zoneplayer/sonos] transaction canceled, queue new stream
    11/29 08:59:07 Trace: [client/sonos] next uri request
    11/29 08:59:07 Trace: [client/sonos] next uri response
    11/29 08:59:07 Trace: [Guest bedroom] [zoneplayer/sonos] request matches stream, current path: /e1083969a4b84c5fa7e8e591e3419090/Roon36.flac, next path: /4d804e07323448ffa5870df44ee2af38/Roon37.flac
    11/29 08:59:07 Trace: [Guest bedroom] [zoneplayer/sonos] transaction canceled, isplaying: True, did stream end: False, tx path: /4d804e07323448ffa5870df44ee2af38/Roon37.flac, stream path: /e1083969a4b84c5fa7e8e591e3419090/Roon36.flac, method: Get
    11/29 08:59:07 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"160157fce0867df0bf4787a0b427313fe98c","queue_time_remaining":1552,"seek_position":8070}]}
    11/29 08:59:07 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"160157fce0867df0bf4787a0b427313fe98c","queue_time_remaining":1550,"seek_position":8072}]}
    11/29 08:59:08 Trace: [Guest bedroom] [LowQuality, 24/48 AAC => 16/48] [22% buf] [PLAYING @ 134:32] BBC Radio 6 Music
    11/29 08:59:12 Trace: [Guest bedroom] [zoneplayer/sonos] position timer, stopping stream due to 0 positions
    11/29 08:59:12 Trace: [Guest bedroom] [zoneplayer/sonos] State transition Playing => Disconnected
    11/29 08:59:12 Trace: [endpoint/sonos/uuid:RINCON_347E5C313F1401400] check zone coordinator, device coordinator: RINCON_347E5C313F1401400, roon coordinator: RINCON_347E5C313F1401400
    11/29 08:59:12 Trace: [client/sonos] timers stopped
    11/29 08:59:12 Warn: Track Stopped Due to LostEndpoint
    11/29 08:59:12 Trace: Attempting to play channel URL: hls://http%3a%2f%2fa.files.bbci.co.uk%2fmedia%2flive%2fmanifesto%2faudio%2fsimulcast%2fhls%2fnonuk%2fsbr_low%2fllnw%2fbbc_6music.m3u8
    11/29 08:59:12 Info: [zone Guest bedroom] OnPlayFeedback StoppedLostEndpoint
    11/29 08:59:12 Info: [Guest bedroom] [zoneplayer] Playing: channel://hls%3a%2f%2fhttp%253a%252f%252fa.files.bbci.co.uk%252fmedia%252flive%252fmanifesto%252faudio%252fsimulcast%252fhls%252fnonuk%252fsbr_low%252fllnw%252fbbc_6music.m3u8
    11/29 08:59:12 Trace: [zone Guest bedroom] Suspend
    11/29 08:59:12 Trace: [Guest bedroom] [zoneplayer/sonos] endstream, zp state: Disconnected
    11/29 08:59:12 Info: [audio/env] [zoneplayer -> stream] All streams were disposed
    11/29 08:59:12 Debug: [easyhttp] POST to https://internetradio.roonlabs.net/2/api/reporting/internetradioplayback/events?format=msgpack
    11/29 08:59:12 Info: [zone Guest bedroom] OnPlayFeedback Stopped
    11/29 08:59:12 Trace: [Guest bedroom] [LowQuality, 24/48 AAC => 16/48] [22% buf] [STOPPED @ 0:00] BBC Radio 6 Music
    11/29 08:59:12 Trace: [Guest bedroom] [zoneplayer/sonos] endstream, zp state: Disconnected
    11/29 08:59:12 Trace: [Guest bedroom] [zoneplayer/sonos] endstream, zp state: Disconnected
    11/29 08:59:12 Trace: [Guest bedroom] [zoneplayer/sonos] endstream, zp state: Disconnected
    11/29 08:59:12 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_changed":[{"zone_id":"160157fce0867df0bf4787a0b427313fe98c","display_name":"Guest bedroom","outputs":[{"output_id":"170157fce0867df0bf4787a0b427313fe98c","zone_id":"160157fce0867df0bf4787a0b427313fe98c","can_group_with_output_ids":["170108540d2a69d8ea46b513e5c73f9aa156","1701cee07a64e1de0d7bd9a941d18df41827","170157fce0867df0bf4787a0b427313fe98c","170153b9bd9f118053a5cca8ca03b219e935","170152a4b6acd98ae2aadd9b3ec6f8ba5fcf"],"display_name":"Guest bedroom","volume":{"type":"number","min":0,"max":100,"value":10,"step":1,"is_muted":false,"hard_limit_min":0,"hard_limit_max":100,"soft_limit":100},"source_controls":[{"control_key":"1","display_name":"SYMFONISK (Guest bedroom)","supports_standby":false,"status":"indeterminate"}]}],"state":"stopped","is_next_allowed":false,"is_previous_allowed":false,"is_pause_allowed":false,"is_play_allowed":true,"is_seek_allowed":false,"queue_items_remaining":38,"queue_time_remaining":9622,"settings":{"loop":"disabled","shuffle":false,"auto_radio":true},"now_playing":{"seek_position":null,"one_line":{"line1":"BBC Radio 6 Music"},"two_line":{"line1":"BBC Radio 6 Music","line2":""},"three_line":{"line1":"BBC Radio 6 Music","line2":"","line3":""},"image_key":"afd611ddf80b5dce68aa13b8e9e99aff8bf23d351d0918d67f032e52c91c6dc24882ed6107bcb78f714d78cf03afae0015c75449e2624670b151834e706a191ecdab1a6e40faf86c2816400a9b2abf2f526a89f9d1b7ef7c90fbb33454e2975e0f2415e96e9c1f3d86db643358285f0c"}}],"zones_seek_changed":[{"zone_id":"160157fce0867df0bf4787a0b427313fe98c","queue_time_remaining":9622,"seek_position":null}]}
    11/29 08:59:12 Debug: [easyhttp] POST to https://internetradio.roonlabs.net/2/api/reporting/internetradioplayback/events?format=msgpack
    11/29 08:59:12 Info: [audio/env] [zoneplayer] All streams were disposed
    11/29 08:59:12 Debug: [easyhttp] POST to https://internetradio.roonlabs.net/2/api/reporting/internetradioplayback/events?format=msgpack returned after 239 ms, status code: 200
    11/29 08:59:12 Debug: [easyhttp] POST to https://internetradio.roonlabs.net/2/api/reporting/internetradioplayback/plays?format=msgpack
    11/29 08:59:12 Debug: [easyhttp] POST to https://internetradio.roonlabs.net/2/api/reporting/internetradioplayback/events?format=msgpack returned after 243 ms, status code: 200
    11/29 08:59:12 Debug: [easyhttp] POST to https://internetradio.roonlabs.net/2/api/reporting/internetradioplayback/plays?format=msgpack
    11/29 08:59:12 Debug: [easyhttp] POST to https://internetradio.roonlabs.net/2/api/reporting/internetradioplayback/plays?format=msgpack returned after 128 ms, status code: 200
    11/29 08:59:12 Debug: [easyhttp] POST  to https://internetradio.roonlabs.net/2/api/reporting/internetradioplayback/plays?format=msgpack returned after 126 ms, status code: 400
    11/29 08:59:12 Info: [Guest bedroom] [zoneplayer]     Open Result (Playing):Result[Status=Success]
    11/29 08:59:12 Info: [Guest bedroom] [zoneplayer] Aborting play because track changed
    11/29 08:59:12 Warn: [streammediafile] error reading stream: Cannot access a closed Stream.
    11/29 08:59:12 Info: [audio/env] [zoneplayer] All streams were disposed
    11/29 08:59:13 Info: [stats] 3610mb Virtual, 1465mb Physical, 627mb Managed, 0 Handles, 77 Threads
    11/29 08:59:28 Info: [stats] 3610mb Virtual, 1467mb Physical, 630mb Managed, 0 Handles, 77 Threads
    11/29 08:59:43 Info: [stats] 3610mb Virtual, 1467mb Physical, 637mb Managed, 0 Handles, 77 Threads

As far as I can tell, it’s only happening on 6Music (though I’m testing another couple of stations now) and it’s never happened on FLAC.

It also happens on all of the Sonos endpoints. They are all WIFI - and I know that WIFI isn’t the best for Roon - but, as I say, this is only a recent development so I’m hesitant to blame that.

Has anyone else experienced similar?

Joe_C · November 29, 2019, 10:06am

Hmm, Radio Nova (Le Grande Mix) seems tfine so maybe it’s just something with the 6Music streams…

dylan · November 29, 2019, 1:19pm

Hi @Joe_C,

As a test, can you try playing to System Output of a remote? Does this station also have this issue when doing that?

Joe_C · November 29, 2019, 1:57pm

Hi @dylan,

Thanks for getting back to me (and Happy Thanksgiving)

I’ve just tried it on my Macbook Pro and the same thing happened. This time it said something like “this station cannot be played, it’s address might have changed or it might be temporarily unavailable”.

Here is the log files in the minutes up to it cutting out:

11/29 13:51:56 Info: [stats] 3587mb Virtual, 1407mb Physical, 581mb Managed, 0 Handles, 82 Threads
11/29 13:51:57 Trace: [Joe's Macbook Pro] [LowQuality, 24/48 AAC => 24/48] [100% buf] [PLAYING @ 12:47] BBC Radio 6 Music
11/29 13:51:57 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-248,"seek_position":767}]}
11/29 13:51:57 Warn: [Joe's Macbook Pro] [zoneplayer/raat] long rtt sync System Output: realtime=770586677472 rtt=78500us offset=-13808322us delta=75767us drift=70676us in 768.131s (92.011ppm, 331.239ms/hr)
11/29 13:51:58 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-249,"seek_position":768}]}
11/29 13:51:59 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-250,"seek_position":769}]}
11/29 13:52:00 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-251,"seek_position":770}]}
11/29 13:52:01 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-252,"seek_position":771}]}
11/29 13:52:02 Trace: [Joe's Macbook Pro] [LowQuality, 24/48 AAC => 24/48] [100% buf] [PLAYING @ 12:52] BBC Radio 6 Music
11/29 13:52:02 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-253,"seek_position":772}]}
11/29 13:52:03 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-254,"seek_position":773}]}
11/29 13:52:04 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-255,"seek_position":774}]}
11/29 13:52:05 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-256,"seek_position":775}]}
11/29 13:52:06 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-257,"seek_position":776}]}
11/29 13:52:07 Trace: [Joe's Macbook Pro] [LowQuality, 24/48 AAC => 24/48] [100% buf] [PLAYING @ 12:57] BBC Radio 6 Music
11/29 13:52:07 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-258,"seek_position":777}]}
11/29 13:52:08 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-259,"seek_position":778}]}
11/29 13:52:09 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-260,"seek_position":779}]}
11/29 13:52:10 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-261,"seek_position":780}]}
11/29 13:52:11 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-262,"seek_position":781}]}
11/29 13:52:11 Info: [stats] 3587mb Virtual, 1407mb Physical, 588mb Managed, 0 Handles, 82 Threads
11/29 13:52:12 Trace: [Joe's Macbook Pro] [LowQuality, 24/48 AAC => 24/48] [100% buf] [PLAYING @ 13:02] BBC Radio 6 Music
11/29 13:52:12 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-263,"seek_position":782}]}
11/29 13:52:13 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-264,"seek_position":783}]}
11/29 13:52:14 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-265,"seek_position":784}]}
11/29 13:52:15 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-266,"seek_position":785}]}
11/29 13:52:15 Trace: [Joe's Macbook Pro] [zoneplayer/raat] sync System Output: realtime=788532068750 rtt=1000us offset=-13881931us delta=-140us drift=-2932us in 786.2235s (-3.730ppm, -13.427ms/hr)
11/29 13:52:16 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-267,"seek_position":786}]}
11/29 13:52:17 Trace: [Joe's Macbook Pro] [LowQuality, 24/48 AAC => 24/48] [100% buf] [PLAYING @ 13:07] BBC Radio 6 Music
11/29 13:52:17 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-268,"seek_position":787}]}
11/29 13:52:18 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-269,"seek_position":788}]}
11/29 13:52:19 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-270,"seek_position":789}]}
11/29 13:52:20 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-271,"seek_position":790}]}
11/29 13:52:21 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-272,"seek_position":791}]}
11/29 13:52:22 Trace: [Joe's Macbook Pro] [LowQuality, 24/48 AAC => 24/48] [100% buf] [PLAYING @ 13:12] BBC Radio 6 Music
11/29 13:52:22 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-273,"seek_position":792}]}
11/29 13:52:23 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-274,"seek_position":793}]}
11/29 13:52:24 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-275,"seek_position":794}]}
11/29 13:52:25 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-276,"seek_position":795}]}
11/29 13:52:26 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-277,"seek_position":796}]}
11/29 13:52:26 Info: [stats] 3587mb Virtual, 1407mb Physical, 591mb Managed, 0 Handles, 82 Threads
11/29 13:52:27 Trace: [Joe's Macbook Pro] [LowQuality, 24/48 AAC => 24/48] [100% buf] [PLAYING @ 13:17] BBC Radio 6 Music
11/29 13:52:27 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-278,"seek_position":797}]}
11/29 13:52:28 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-279,"seek_position":798}]}
11/29 13:52:29 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-280,"seek_position":799}]}
11/29 13:52:30 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-281,"seek_position":800}]}
11/29 13:52:31 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-282,"seek_position":801}]}
11/29 13:52:32 Trace: [Joe's Macbook Pro] [LowQuality, 24/48 AAC => 24/48] [100% buf] [PLAYING @ 13:22] BBC Radio 6 Music
11/29 13:52:32 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-283,"seek_position":802}]}
11/29 13:52:33 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-284,"seek_position":803}]}
11/29 13:52:34 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-285,"seek_position":804}]}
11/29 13:52:35 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-286,"seek_position":805}]}
11/29 13:52:36 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-287,"seek_position":806}]}
11/29 13:52:37 Trace: [Joe's Macbook Pro] [LowQuality, 24/48 AAC => 24/48] [100% buf] [PLAYING @ 13:27] BBC Radio 6 Music
11/29 13:52:37 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-288,"seek_position":807}]}
11/29 13:52:38 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-289,"seek_position":808}]}
11/29 13:52:39 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-290,"seek_position":809}]}
11/29 13:52:40 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-291,"seek_position":810}]}
11/29 13:52:41 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-292,"seek_position":811}]}
11/29 13:52:41 Info: [stats] 3587mb Virtual, 1407mb Physical, 595mb Managed, 0 Handles, 82 Threads
11/29 13:52:42 Trace: [Joe's Macbook Pro] [LowQuality, 24/48 AAC => 24/48] [100% buf] [PLAYING @ 13:32] BBC Radio 6 Music
11/29 13:52:42 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-293,"seek_position":812}]}
11/29 13:52:43 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-294,"seek_position":813}]}
11/29 13:52:44 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-295,"seek_position":814}]}
11/29 13:52:45 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-296,"seek_position":815}]}
11/29 13:52:46 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-297,"seek_position":816}]}
11/29 13:52:46 Trace: [Joe's Macbook Pro] [zoneplayer/raat] sync System Output: realtime=818793974084 rtt=500us offset=-13882025us delta=-944us drift=-3026us in 816.4885s (-3.707ppm, -13.346ms/hr)
11/29 13:52:47 Trace: [Joe's Macbook Pro] [LowQuality, 24/48 AAC => 24/48] [100% buf] [PLAYING @ 13:37] BBC Radio 6 Music
11/29 13:52:47 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-298,"seek_position":817}]}
11/29 13:52:47 Trace: [broker/accounts] [heartbeat] now=11/29/2019 13:52:47 nextauthrefresh=11/29/2019 14:17:48 nextmachineallocate=11/29/2019 17:17:47
11/29 13:52:48 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-299,"seek_position":818}]}
11/29 13:52:49 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-300,"seek_position":819}]}
11/29 13:52:50 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-301,"seek_position":820}]}
11/29 13:52:51 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-302,"seek_position":821}]}
11/29 13:52:52 Trace: [Joe's Macbook Pro] [LowQuality, 24/48 AAC => 24/48] [100% buf] [PLAYING @ 13:42] BBC Radio 6 Music
11/29 13:52:52 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-303,"seek_position":822}]}
11/29 13:52:53 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-304,"seek_position":823}]}
11/29 13:52:54 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-305,"seek_position":824}]}
11/29 13:52:55 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-306,"seek_position":825}]}
11/29 13:52:56 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-307,"seek_position":826}]}
11/29 13:52:56 Info: [stats] 3587mb Virtual, 1407mb Physical, 598mb Managed, 0 Handles, 82 Threads
11/29 13:52:57 Trace: [Joe's Macbook Pro] [LowQuality, 24/48 AAC => 24/48] [100% buf] [PLAYING @ 13:47] BBC Radio 6 Music
11/29 13:52:57 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-308,"seek_position":827}]}
11/29 13:52:58 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-309,"seek_position":828}]}
11/29 13:52:59 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-310,"seek_position":829}]}
11/29 13:53:00 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-311,"seek_position":830}]}
11/29 13:53:01 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-312,"seek_position":831}]}
11/29 13:53:02 Trace: [Joe's Macbook Pro] [LowQuality, 24/48 AAC => 24/48] [100% buf] [PLAYING @ 13:52] BBC Radio 6 Music
11/29 13:53:02 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-313,"seek_position":832}]}
11/29 13:53:03 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-314,"seek_position":833}]}
11/29 13:53:04 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-315,"seek_position":834}]}
11/29 13:53:05 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-316,"seek_position":835}]}
11/29 13:53:06 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-317,"seek_position":836}]}
11/29 13:53:07 Trace: [Joe's Macbook Pro] [LowQuality, 24/48 AAC => 24/48] [100% buf] [PLAYING @ 13:57] BBC Radio 6 Music
11/29 13:53:07 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-318,"seek_position":837}]}
11/29 13:53:08 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-319,"seek_position":838}]}
11/29 13:53:09 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-320,"seek_position":839}]}
11/29 13:53:10 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-321,"seek_position":840}]}
11/29 13:53:11 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-322,"seek_position":841}]}
11/29 13:53:11 Info: [stats] 3587mb Virtual, 1407mb Physical, 603mb Managed, 0 Handles, 82 Threads
11/29 13:53:12 Trace: [Joe's Macbook Pro] [LowQuality, 24/48 AAC => 24/48] [100% buf] [PLAYING @ 14:02] BBC Radio 6 Music
11/29 13:53:12 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-323,"seek_position":842}]}
11/29 13:53:13 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-324,"seek_position":843}]}
11/29 13:53:14 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-325,"seek_position":844}]}
11/29 13:53:15 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-326,"seek_position":845}]}
11/29 13:53:16 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-327,"seek_position":846}]}
11/29 13:53:16 Trace: [Joe's Macbook Pro] [zoneplayer/raat] sync System Output: realtime=848994587033 rtt=1000us offset=-13882412us delta=-43us drift=-3414us in 846.6905s (-4.032ppm, -14.516ms/hr)
11/29 13:53:17 Trace: [Joe's Macbook Pro] [LowQuality, 24/48 AAC => 24/48] [100% buf] [PLAYING @ 14:07] BBC Radio 6 Music
11/29 13:53:17 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-328,"seek_position":847}]}
11/29 13:53:18 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-329,"seek_position":848}]}
11/29 13:53:19 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-330,"seek_position":849}]}
11/29 13:53:20 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-331,"seek_position":850}]}
11/29 13:53:21 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-332,"seek_position":851}]}
11/29 13:53:22 Trace: [Joe's Macbook Pro] [LowQuality, 24/48 AAC => 24/48] [100% buf] [PLAYING @ 14:12] BBC Radio 6 Music
11/29 13:53:22 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-333,"seek_position":852}]}
11/29 13:53:23 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-334,"seek_position":853}]}
11/29 13:53:24 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-335,"seek_position":854}]}
11/29 13:53:25 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-336,"seek_position":855}]}
11/29 13:53:26 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-337,"seek_position":856}]}
11/29 13:53:26 Info: [stats] 3587mb Virtual, 1407mb Physical, 604mb Managed, 0 Handles, 82 Threads
11/29 13:53:27 Trace: [Joe's Macbook Pro] [LowQuality, 24/48 AAC => 24/48] [100% buf] [PLAYING @ 14:17] BBC Radio 6 Music
11/29 13:53:27 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-338,"seek_position":857}]}
11/29 13:53:28 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-339,"seek_position":858}]}
11/29 13:53:28 Trace: [System Output] [raatclient] GOT [13] {"samples":6220,"status":"Dropout"}
11/29 13:53:28 Trace: [System Output] [raatclient] GOT [13] {"samples":23510,"status":"Dropout"}
11/29 13:53:29 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":-340,"seek_position":859}]}
11/29 13:53:29 Trace: [System Output] [raatclient] GOT [13] {"samples":23510,"status":"Dropout"}
11/29 13:53:29 Trace: [System Output] [raatclient] GOT [13] {"samples":23510,"status":"Dropout"}
11/29 13:53:29 Warn: [Joe's Macbook Pro] [zoneplayer/raat] long rtt sync System Output: realtime=861464337167 rtt=397000us offset=-14278662us delta=-396765us drift=-399663us in 859.1605s (-465.180ppm, -1674.646ms/hr)
11/29 13:53:29 Trace: [System Output] [raatclient] GOT [13] {"samples":26123,"status":"Dropout"}
11/29 13:53:29 Trace: [System Output] [raatclient] GOT [13] {"samples":23510,"status":"Dropout"}
11/29 13:53:29 Trace: [System Output] [raatclient] GOT [13] {"samples":23510,"status":"Dropout"}
11/29 13:53:29 Trace: [System Output] [raatclient] GOT [13] {"samples":23510,"status":"Dropout"}
11/29 13:53:29 Warn: [Joe's Macbook Pro] [zoneplayer/raat] Too many dropouts (>3s dropped out in the last 30s). Killing stream
11/29 13:53:29 Trace: [Joe's Macbook Pro] [zoneplayer/raat] too many dropouts. stopping stream
11/29 13:53:29 Warn: [Joe's Macbook Pro] [zoneplayer/raat] Too many dropouts (>3s dropped out in the last 30s). Killing stream
11/29 13:53:29 Trace: [Joe's Macbook Pro] [zoneplayer/raat] too many dropouts. stopping stream
11/29 13:53:29 Trace: [Joe's Macbook Pro] [zoneplayer/raat] Endpoint System Output State Changed: Playing => Prepared
11/29 13:53:29 Trace: [System Output] [raatclient] SENT [15]{"request":"end_stream"}
11/29 13:53:29 Debug: [raat/tcpaudiosource] disconnecting
11/29 13:53:29 Warn: Track Stopped Due to Slow Media
11/29 13:53:29 Info: [audio/env] [zoneplayer -> stream] All streams were disposed
11/29 13:53:29 Info: [audio/env] [zoneplayer -> stream -> endpoint] All streams were disposed
11/29 13:53:29 Warn: [raat/tcpaudiosource] send failed: Object reference not set to an instance of an object
11/29 13:53:29 Trace: Attempting to play channel URL: hls://http%3a%2f%2fa.files.bbci.co.uk%2fmedia%2flive%2fmanifesto%2faudio%2fsimulcast%2fhls%2fnonuk%2fsbr_low%2fllnw%2fbbc_6music.m3u8
11/29 13:53:29 Warn: [raat/tcpaudiosource] disconnecting + retrying
11/29 13:53:29 Info: [zone Joe's Macbook Pro] OnPlayFeedback StoppedEndOfMediaUnnatural
11/29 13:53:29 Info: [zone Joe's Macbook Pro] OnPlayFeedback Stopped
11/29 13:53:29 Trace: [Joe's Macbook Pro] [LowQuality, 24/48 AAC => 24/48] [100% buf] [STOPPED @ 0:00] BBC Radio 6 Music
11/29 13:53:29 Debug: [easyhttp] POST to https://internetradio.roonlabs.net/2/api/reporting/internetradioplayback/events?format=msgpack
11/29 13:53:29 Debug: [easyhttp] POST to https://internetradio.roonlabs.net/2/api/reporting/internetradioplayback/events?format=msgpack
11/29 13:53:29 Info: [audio/env] [zoneplayer] All streams were disposed
11/29 13:53:29 Info: sleep 108ms after flush
11/29 13:53:29 Info: [Joe's Macbook Pro] [zoneplayer] Playing: channel://hls%3a%2f%2fhttp%253a%252f%252fa.files.bbci.co.uk%252fmedia%252flive%252fmanifesto%252faudio%252fsimulcast%252fhls%252fnonuk%252fsbr_low%252fllnw%252fbbc_6music.m3u8
11/29 13:53:29 Trace: [System Output] [raatclient] GOT [13] {"status":"Ended"}
11/29 13:53:29 Trace: [System Output] [raatclient] GOT [15] {"status":"Success"}
11/29 13:53:29 Debug: [easyhttp] POST to https://internetradio.roonlabs.net/2/api/reporting/internetradioplayback/events?format=msgpack returned after 249 ms, status code: 200
11/29 13:53:29 Debug: [easyhttp] POST to https://internetradio.roonlabs.net/2/api/reporting/internetradioplayback/events?format=msgpack returned after 248 ms, status code: 200
11/29 13:53:29 Debug: [easyhttp] POST to https://internetradio.roonlabs.net/2/api/reporting/internetradioplayback/plays?format=msgpack
11/29 13:53:29 Debug: [easyhttp] POST to https://internetradio.roonlabs.net/2/api/reporting/internetradioplayback/plays?format=msgpack
11/29 13:53:29 Trace: [roonapi] [apiclient 10.10.10.111:47642] CONTINUE Changed {"zones_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","display_name":"Joe's Macbook Pro","outputs":[{"output_id":"17011d491166ef8c437718f5352012fa7f10","zone_id":"16011d491166ef8c437718f5352012fa7f10","can_group_with_output_ids":["17011d491166ef8c437718f5352012fa7f10"],"display_name":"Joe's Macbook Pro","volume":{"type":"number","min":0,"max":100,"value":100,"step":1,"is_muted":false,"hard_limit_min":0,"hard_limit_max":100,"soft_limit":100},"source_controls":[{"control_key":"1","display_name":"System Output","supports_standby":false,"status":"indeterminate"}]}],"state":"stopped","is_next_allowed":false,"is_previous_allowed":false,"is_pause_allowed":false,"is_play_allowed":true,"is_seek_allowed":false,"queue_items_remaining":2,"queue_time_remaining":519,"settings":{"loop":"disabled","shuffle":false,"auto_radio":true},"now_playing":{"seek_position":null,"one_line":{"line1":"BBC Radio 6 Music"},"two_line":{"line1":"BBC Radio 6 Music","line2":""},"three_line":{"line1":"BBC Radio 6 Music","line2":"","line3":""},"image_key":"afd611ddf80b5dce68aa13b8e9e99aff8bf23d351d0918d67f032e52c91c6dc24882ed6107bcb78f714d78cf03afae0015c75449e2624670b151834e706a191ecdab1a6e40faf86c2816400a9b2abf2f526a89f9d1b7ef7c90fbb33454e2975e0f2415e96e9c1f3d86db643358285f0c"}}],"zones_seek_changed":[{"zone_id":"16011d491166ef8c437718f5352012fa7f10","queue_time_remaining":519,"seek_position":null}]}
11/29 13:53:29 Debug: [easyhttp] POST to https://internetradio.roonlabs.net/2/api/reporting/internetradioplayback/plays?format=msgpack returned after 162 ms, status code: 200
11/29 13:53:30 Info: [Joe's Macbook Pro] [zoneplayer]     Open Result (Playing):Result[Status=Success]
11/29 13:53:30 Info: [Joe's Macbook Pro] [zoneplayer] Aborting play because track changed
11/29 13:53:30 Warn: [streammediafile] error reading stream: Cannot access a closed Stream.
11/29 13:53:30 Info: [audio/env] [zoneplayer] All streams were disposed
11/29 13:53:30 Debug: [easyhttp] POST  to https://internetradio.roonlabs.net/2/api/reporting/internetradioplayback/plays?format=msgpack returned after 519 ms, status code: 400

Edit: Just to add - if I click PLAY straight after it stops (on either device) it resumes playing with no issues.

ged_hickman1 · November 29, 2019, 3:30pm

Are you in the UK?

Joe_C · November 29, 2019, 3:42pm

I’m in the Republic of Ireland – so we don’t get the HQ streams here but we get the 96kbps and 48kbps streams (same as when I had the streams added manually)

ged_hickman1 · November 29, 2019, 4:57pm

Just checking

Joe_C · November 29, 2019, 5:09pm

All good buddy, yep it did cross my mind but I don’t think that’s it.

I’m just tryign to find what streams I was using before as I remove them when 1.7 came out…

dylan · November 30, 2019, 2:46pm

Thanks, @Joe_C.

I think the next step here is to enable some diagnostics on your account so our technical staff can get some more insight into what’s going on here.

However, before I enable this feature, I’d like to ask for your help ensuring we gather the right information.

First, can you please reproduce the issue once more and note the time at which the error occurs. Then respond here with that time, and I’ll make sure we review the diagnostics related to that timestamp.

Joe_C · December 9, 2019, 8:25am

Hi @dylan,

Apologies for the slow reply. That sounds great - thanks for your help

It happened this morning, the device is called Guest bedroom and it happened at 08:21:31 GMT or thereabouts (I was listening to BBC Radio 6 Music).

Let me know how you get on. Thanks again

dylan · December 10, 2019, 1:33pm

Hi @Joe_C,

We did some testing with this station and we are actually experiencing the same behavior here. It looks like this might be a bad stream

I found a new URL that I’ve added to the directory and I’ve unpublished the others — Give this new URL a try and let me know if that resolves things for you.

Joe_C · December 10, 2019, 1:38pm

Perfect, I’ll give that a go.

Thanks @dylan!

system · December 9, 2020, 1:38pm

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