Raffles, discounts… whatever.
Non US based customers… go away, we do not do such for you… irritating.
Moved to the Feedback category of the forum.
Please read also:
Hey @Sleeping_Beauty
We apologize if you got that impression from the email. We care about all our customers.
Many of our international Roon Dealers are extending their customers’ the Nucleus/ free DragonFly Red offer. We tried to clarify that in the offer email; please see below. We apologize for any confusion.
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Jamie, next time perhaps with a bigger font 
(who reads the small print?)
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Good point @mikeb, the actual formatting results from the tool we use to send emails but we can certainly explore finding a workaround.
@jamie The problem is, we don’t have a “local Roon dealer”. Who would that be? I bought Roon from roonlabs.com, never had anything to do with anybody else.
In this case I’ve been proactive and found out that Henley Audio is a (the?) main dealer for the UK. (First time ever I’ve heard of Henley Audio, btw.) But they have nothing on their website and an email I sent them yesterday has gone unanswered. So I’m afraid I agree with @anon82078429 that the situation is … irritating.