Bluesound NODE now says Uncertified and won't play

Roon Core Machine

NUC7i5BNH, 2.2Ghz, 8GB

Networking Gear & Setup Details

Eero - Hardwired

Connected Audio Devices

Chord Hugo2/2GO, Apple TV, Apple HomePod and Bluesound NODE

Number of Tracks in Library


Description of Issue

Noticed that the icon for Apple TV and the NODE had changed to the generic speaker., went in to settings and noticed that it now says Bluesound NODE is uncertified. At this point it was playing. I tried to disable and re-enable and it won’t allow me to do that at all.

What build are you on?
Shows this in settings:about if unsure.
The latest is b884 for core and b880 for remotes I believe.

Hi @mrthomaskonrad,

Does the issue persist if you give your Roon Core a reboot?

If the reboot doesn’t work, try the following steps:

A. Stop Roon Server by using the WebUI interface.
B. Access the ROCK network share from a Mac or PC.
C. Open the RoonServer/Cache folder.
D. Delete the two files that have “devicedb” in their names.
E. Start RoonServer via the WebUI interface.


Happy New Year and thanks for the response. I am on the latest build.

The reboot did not fix it, but the other steps did. Thank you for the quick assist John. MUCH appreciated.


This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.