Bluesound zone grouping issue with DSD playback (ref#ETWQ47)

[FoxFi (Nicholas Fox)]

What best describes your playback issue?

· Roon skips entire tracks in my queue

What type of Zone is affected by this problem?

· *Network Zones* are affected.

Does the issue affect all file formats?

· The issue *only affects one file *format.

Which format is giving you trouble?

· DSD

Is your device connected directly to the Roon Server via cable or over the network, or is it chained through another device (such as a streamer, Roon Bridge, or Roon Remote)?

· Connected directly to my RoonServer machine

Does the device show up at all in Roon Settings -> Audio?

· The Zone is listed under the wrong protocol

Does the device play audio from another source when using the same connection?

· The device has no problems with another audio source

Have you checked that Roon is whitelisted in any firewalls?

· I've checked the firewall and the issue remains

If the device has multiple output options, do the other options work as expected?

· Only one output type is affected while the other output type works as expected

Is the device using the latest firmware as per the manufacturer?

· Firmware is up-to-date but the issue remains

Do you have an approximate timestamp of when the issue last occurred?

· 4:30pm EST 1/7/25

What are the make and model of the affected audio device(s) and the connection type?

· Bluesound Pulse+ Soundbar, NAD M10 V2, NAD C399 with BluOS card installed

Describe the issue

If I've grouped more than one of my 3 Bluesound zones together, I have problems playing back DSD content

Describe your network setup

Nucleus One, Eero Pro 6E routers (meshed), gigabit switches connect two zones directly back to Nucleus One, 3rd zone is plugged into an Eero Pro 6E router for fastest back haul to switched network

[CrystalGipsy (Resisting the flow!)]

Bluos on those devices doesn’t support DSD, so Roon will need to down-converting to PCM. Doing this and playing back to 3 zones over WiFi mesh it’s possible processing speed is being held back . What is the signal path showing for each device when you try to do this. If any are x1.2 or below then you’re in drop out territory.

[noris]

Hi @FoxFi ,

@CrystalGipsy is correct here, you won’t be able to play DSD content, but Roon should automatically resample the content to the a lower rate. I don’t see any Roon Servers tied to your current account, so looking over diagnostics is not possible unless you wish to send manual logs, but Signal Path should reflect some useful information, if it is lower than 1.2x your Roon Server might not have sufficient power for performing the conversion.