BluOS upgraded but Roon will not enable my NAD T-778 as Roon-ready

[Dennis_Huijsman]

NAD T 778 is now official Roon Ready certified: Roon + NAD | Get Roon for a Better Music Experience.
BluOS: Thank you all for your continued patience and understanding.

We are very pleased to announce that in the coming days, we will be launching BluOS 3.14. Amongst some other great added features, ROON has fully Certificatied the Award Winning NAD M33 and NAD T778 flagship AV Receiver.

Just did the BluOS upgrade but Roon will not enable my NAD T-778 as Roon-ready. The Uncertified prompt is still there and Enable button gives the “Not Certified by Roon Labs” prompt. Complete power off/on still no go.

Roon: 1.8 (build 783)
BluOS: 3.14.2

Please Roon fix this!

[Matthew_Spears]

I am experiencing the same: upgraded T778 BluOS, Roon still identifies T778 as uncertified. I also submitted a help request to NAD. I will update as I learn more.

[Michael_Pride]

Same with my M33. I’m wondering if Roon has to issue a software update for the NAD products to be seen as certified.

[john (John Iburg)]

Hello everyone,

We just discovered an issue that may have prevented some users from getting the M33 and T 778 certification status. It should be resolved. If your Core hasn’t updated itself already, a restart of the app should get things up and running. Enjoy!

-John

[Bob_Huynh]

It’s confirmed working on my T778!!! I restarted the Roon app on my laptop.

[Dennis_Huijsman]

Yes finally thanks and enjoy!