BT Smart Hub (UK) [Solved - Requires Manual Port Forwarding Rule Using Port 55000]

[Bauer]

@Connor Further to my PM yesterday, I thought that it may be useful to post here too.

I am having issues with setting up Port Forwarding on my BT Smart Hub.

I have tried the Roon troubleshooting guide, but although UPNP is enabled (I’ve tried disabling and re-enabling it), it’s still not working.

Also, I tried disabling the firewall, but it still doesn’t work.

I have rebooted my core multiple times, but I’m still getting the ‘not ready’ status

I hope that you’ll be able to assist. Thanks.

Diagnosis data;

Edit: Now Redacted

[ged_hickman1]

Try switching the extended security to off as a test?
Search found this
https://community.roonlabs.com/t/bt-smart-hub-2-ipv6-will-prevent-port-forwarding-ticket-in-workaround-disable-ipv6/204305/42?u=ged_hickman1

[Bauer]

Thanks. I tried that…
still no joy…

[ged_hickman1]

The extended security or removing IPv6 or both?
Do you know what version of the smart hub it is?
Depending, you might be able to do manual port forwarding.

[Bauer]

@ged_hickman1

The extended security or removing IPv6 or both

I turned off both, to no avail…

Having done that, my Roon Core IP has changed, so I’ll try manual port forwarding again…

EDIT:
Bingo! I’ve now successfully set it up manually…
Hurrah!

Thanks for your help Ged @ged_hickman1

[Michael_Curtis]

I just came here to post that UPnP on my Smart Hub wouldn’t work automatically, despite it being set ‘on’, and that I had to do it manually, but I’ve been beaten to it!

Michael