Routers and ISPs
General Router Instructions
North America ISP-Specific Hardware
- Bell Canada: Home Hub 3000 (single modem/router setup)
- Bell Canada: Home Hub - How to Set Up Alternative to “Bridge Mode” by (Safely) Configuring Advanced DMZ
- Verizon USA: Verizon Fios with Netgear Orbi
- Comcat USA: Comcast XB6-T modem/router
- Xfinity USA: VOIP Telephone Connection Between Modem & Router
- AT&T USA: AT&T Fiber Modem/Router (Arris BGW320) with Any Third-Party Router: Step-by-Step Guide
- AT&T USA: AT&T Fiber Modem/Router (Arris BGW210-700) with Any Third-Party Router: Solution
- AT&T USA: AT&T Fiber with Pace 5268AC Modem/Router and ASUS AiMesh Network
- AT&T USA: AT&T Uverse with Pace 5268 AC Modem/Router
- CenturyLink USA: ISP Modem/Router (Zyxel C3510XZ) with Ubiquiti UniFi Dream Machine
- Spectrum USA: Additional Steps for Port Forwarding
Europe ISP-Specific Hardware
- M-Net with Fritz!Box Modem/Router
- Fritz!Box Modem/Router Potential Settings Workaround for Carrier-Grade NAT
- VSE-NET Additional Steps for Port Forwarding
- KPN Glassfibre with KPN Box Modem/Router
- Solcon.nl with Fritz!Box 7530 Modem/Router
- Free with Freebox Delta/Pop/Revolution router [in French]
- Hyperoptic UK with ZTE ZXHN H298A Router
- Now TV: Two-Router Setup with Now TV Hub Two and Netgear Orbi
- Toob Additional Steps for Port Forwarding
- EE: Smart Router UK Requires Manual Port Forwarding Rule
- BT with Plusnet ISP v1 standard router
- BT and BT Smarthub Modem/Router
- BT and BT Smarthub 2 Modem/Router
- BT: BT Home Hub 5 with Asus ZenWifi-AX Router
- Virgin with Virgin Media Hub/Superhub Additional Steps for Port Forwarding
- Virgin Media Hub 2.0 - Note for Ireland Users
- Telia with Zyxel 5501 Modem/Router
- Virgin Media Hub 3.0 with Deco Mesh Network: Manul Configuration Instructions
- Vodafone CZ (Czech Republic) with Synology Core and Synology Router
Known Carrier-Grade NAT Issues Requiring Workaround or #tinkering
This is a list of internet service providers known to have innavigable carrier-grade NAT implementation at this time. If you are having difficulty with port forwarding and your ISP is listed below, please first review our Help Center guide to verify there isn’t a resolvable issue in your local network setup; these CG-NAT blockages do not necessarily apply to every user. Note that Roon CG-NAT is a known snag with the initial design of ARC that will unfortunately force some customers to pursue workarounds, but the team is actively researching methods to hopefully more widely democratize access to on-the-go playback for Roon 2.0 users at some point in the future.
Please see the staff post in each case below for additional context.
- Starlink (Global) Residential-Tier: Workarounds Required, See Staff Post
- Salt. (Switzerland) Residential-Tier: Workarounds Required, See Staff Post
- T-Mobile 5G Residential (US): Workarounds Required, See Staff Post
- Free 5G (France): Workarounds Required, See Staff Post
- Deutsche Glasfaser (Germany) Residential-Tier: Workarounds Required, See Staff Post
- Vodafone Germany: Workarounds Required, Potential Resolution w/ Router Changeout
- Wightham Telecom (Canada): Static IP May Be Available for Fee, Otherwise Workarounds Required, See Staff Post
- Web Africa (Regional): CG-NAT Appears to be Blocking Port Forwarding, Unconfirmed
- NBN Satellite [Skymesh | VIASat] (Australia): CG-NAT, Workarounds Required
- Swedish ISPs known to be rolling out IPv6; Workarounds Required (related thread)
- INEA (Czech) CG-NAT with no available IPv6